Contact Hearing Solutions Customer Service

The company has published two official email addresses for specific purposes. Users requesting Hearing Solutions' customer service with general issues can email info@hearingsolutions.ca. Those seeking to discuss a media-related concern can reach the relevant department via email at requestinfo@hearingsolutions.ca during working hours. However, they must avoid sharing personal or sensitive information via email due to security risks. To be on the safe side, it is best to relay such issues in writing to the company headquarters, Hearing Solutions, at 620 Wilson Avenue, Suite 500, Toronto, Ontario M3K 1Z3, Canada.

Hearing Solutions' hours are 9:00 AM to 5:00 PM, Monday to Friday. The company representatives efficiently handle user concerns both online and in person within these hours. Meanwhile, those consulting on weekends or outside of the mentioned hours may not receive a prompt response. Instead, such requests are responded to on the next business day.

Clients seeking to submit their queries and complaints online can visit the Connect with Us page on the company's official website. This page features a contact request form for general inquiries, product information, and service questions. When completing it, users must provide their full name, email address, phone number, postal code, preferred clinic, purpose of consultation, and a description of their issue. Submitting their request with all the required details will ensure a quick and effective response. In addition to the contact form, users can book a hearing tester consultation directly without calling the agent. The website also features links to follow Hearing Solutions on social media platforms, including Facebook, LinkedIn, X, YouTube, and Instagram, for updates.