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Contact HealthSmart Customer Service

HealthSmart Phone Numbers and Emails

Toll-Free Number:

  • (800) 687-0500
    Provider Relations
Call customer service

Customer Service:

  • (800) 331-1096
    Student Member Services
  • (866) 511-4757

Claims:

  • (304) 556-1100

Discounts/ Rewards/ Cashback:

  • (800) 821-8197

Headquarters:

  • (214) 574-3546

HealthSmart Email:

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How to Contact HealthSmart?

Most Popular Number:

(800) 687-0500
Provider Relations
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PissedConsumer Reporter

HealthSmart Insurance is a platform providing customizable and innovative insurance solutions. They have a toll-free helpline, 1-800-687-0500, to contact provider relations for queries and concerns. People who want to call their customer care can use the number 1-800-331-1096 to call or message during office hours. HealthSmart customer service is also available on the helpline, 1-866-511-4757, to handle individual queries and concerns. To claim insurance, dial 1-304-556-1100 during business hours. Customers requesting discounts, rewards, and cashback can call the company agent at 1-800-821-8197. Lastly, people seeking to discuss an important matter or complaint with the business agent can dial the HealthSmart phone number, 1-214-574-3546, to contact the headquarters directly. That would ensure an efficient solution to their problem.

HealthSmart customer service is available at support.his@healthsmart.com to handle individual queries and concerns via email. The request volume is usually very high since that is the company's only email address. That makes it rare for customers to receive a quick response, making it less feasible for emergency issues. Therefore, customers with urgent queries and concerns can call the company representative instead. You can also visit the company headquarters or consult the HealthSmart website for information and assistance.

The company's corporate office is at HealthSmart, 222 West Las Colinas Boulevard, Suite 500N, Irving, Texas 75039, United States. Visiting the HealthSmart address in person is especially recommended for sensitive issues and queries. A live discussion with the company agent can ensure safe communication and enable customers to get better solutions to their concerns. However, because it is a time-consuming option, it is not feasible for urgent matters.

People who require information regarding benefits, eligibility, or claims can visit the company's official website and click Contact Us on the homepage. That would direct them to a new page with various numbers and other published means of contact. Customers can also fill out the form on the same page to connect with HealthSmart customer service for direct assistance. If your purpose of contact is to seek general information regarding the company and its policies, visit the FAQs section to browse through the information for self-help. Customers who want access to more advanced features and contact options can use their HealthSmart login credentials to sign into their registered account. People new to the platform would need to create an account first.

HealthSmart Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    60% phone 40% email
  • The best phone number to call HealthSmart is 3045561100. 33% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Wednesday.

  • The main reason people call HealthSmart is for account.

View full overview ›
PissedConsumer Club

Contact Information

HealthSmart Website:

HealthSmart Help Center:

Corporate Office Address:

HealthSmart
222 West Las Colinas Boulevard Suite 500N
Irving, Texas 75039
United States

Fax:

806.473.2424

HealthSmart Rating Based on 3 Reviews

Rating details

1.6
more details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website

Rating stats

Rating trend

Summary of HealthSmart Customer Service Calls

3 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HealthSmart?

Account Question:

  • “Need my member id”

Other Question:

  • “Toilet sest”

Compare HealthSmart Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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