Contact HealthRider Customer Service
How to Reach a Person at HealthRider
Verified Contact Information
Toll-Free Number:
-
1-888-922-4222
Legal:
-
1-888-742-0128
Sales/ Reservations:
-
1-877-660-1174Parts And Service Sales
-
1-888-308-9620
HealthRider Emails:
Customer Service
Sales/ Reservations
customerservice@iconcanada.ca
Canada
HealthRider Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular HealthRider Phone Number
1 (888) 922-4222
Average Calls duration
22 seconds
Most Popular HealthRider Email Address
service@iconfitness.com
Issue Resolution Rate
Low (7% reported full resolution)
HealthRider Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
View full overview ›
HealthRider Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular HealthRider Phone Number | 1 (888) 922-4222 |
| Average Calls duration | 22 seconds |
| Most Popular HealthRider Email Address | service@iconfitness.com |
| Issue Resolution Rate | Low (7% reported full resolution) |
| HealthRider Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 74% phone, 26% email |
| Common Reasons for Contact | Return/ replace, product/ service and request for information |
| Prepare before the call to HealthRider | Email, phone number or address or zip code |
Call Volume by Day
Contact Information
Corporate Office Address:
Icon Health and Fitness, Inc.
1500 South 1000 West
Logan,
Utah
84321
United States
Other Info (opening hours):
Hours:
Monday - Friday: 6:00am - 6:00pm (Mountain Standard Time)
Summary of HealthRider Customer Service Calls
49
TOTAL
CALLS
CALLS
00:22
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HealthRider?
Return/ Replace Question:
- “Replacement parts”
- “Need replacement part”
- “Replacement parts were wrong”
Product/ Service Question:
- “Broken part”
- “Treadmill not working”
- “Dissembling to move downstairs to a work room”
Request for Information Question:
- “To get instructions,on how to lubricate my treadmill”
- “Tech support”
- “Information”
Staff Question:
- “Service issue”
Other Question:
- “Two small wheels for treadmill.”
- “My healthrider h55t stopped responding. Would not start.”
- “Repair”
Compare HealthRider Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
HealthRider