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HealthEquity Phone Numbers and Emails

Toll-Free Number:

  • (866) 346-5800
    HSA Available 24/7
Call customer service
Send Message

Customer Service:

  • (866) 735-8195
    Available 24/7
  • (877) 924-3967
    FSA, HRA and Commuter Benefits Available 24/7

Accounting/ Billing:

  • (888) 678-4861
    Business Support COBRA and Direct Bill
  • (877) 722-2667
    COBRA and Direct Bill

Business Customer Service:

  • (800) 819-5852
    Broker Services
  • (866) 223-9260
    Health Plans
  • (866) 382-3510
    HSA
  • (855) 428-0447
    Reimbursement Accounts (Excluding HSA)

Business Sales:

  • (866) 855-8908

Investors/ Franchising:

  • (801) 727-1209
    Investor Relations

Legal:

  • (866) 629-6347
    Privacy Inquiries
  • (801) 727-1000
    Privacy Inquiries

HealthEquity Emails:

Investors/ Franchising
Investor Relations
Jobs/ Career
Legal
Privacy Inquiries
Media
PR Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact HealthEquity?

Most Popular Number:

(866) 346-5800
HSA Available 24/7
Total calls: 13 Last call: Oct 5, 2024
author avatar
Winnie Murugi
PissedConsumer Reporter

Healthequity customer service has published several phone numbers to make things easy for its customers. For business client services, Healthequity phone number is 1-866-382-3510. If your concern is regarding HSA, call Healthequity by dialing 1-866-346-5800. This phone number assists you 24 hours a day, seven days a week- throughout the year. To clear your doubts regarding FSA, HRA, and commuter benefits, call the Healthequity phone number, 1-877-924-3967. Similar to the previous Healthequity contact number, this is also available 24 hours a day. For concerns about COBRA and direct bills, contact Healthequity corporate by dialing 1-877-722-2667. These numbers are the most helpful if you are a member. However, if you are yet to be a member, contact the Healthequity help center at 1-866-735-8195.

Healthequity help center offers helpline support 24 hours, seven days a week. This ensures customers can rely on the company whenever they have a problem. There are only two departments that have limited Healthequity customer service hours. If you are looking for help regarding business support, Healthequity hours are between 6:00 AM and 6:00 PM MST. This twelve-hour time frame is available to assist you Monday through Friday. To get in touch with the customer representation for COBRA and direct bills, customers have twelve hours of Healthequity customer service hours. The window for Healthequity hours starts at 7:00 AM and ends at 7:00 PM CT.

The corporate Healthequity address is 121 W.Scenic Pointe Drive, Draper, UT, 84020. Customers mainly visit the corporate office address if they are in the vicinity and facing a complex issue. This does not mean customers from far and wide will have to travel great distances to resolve their problems. The Healthequity help center and its trained team of representatives fix most of the issues. If the problem is challenging, it might take longer to fix it. But rest assured, you will get your solution via online assistance. Customers can also use this Healthequity address to mail their documents to the company.

HealthEquity Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email

  • The best phone number to call HealthEquity is 8663465800. 81% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday and Friday.

  • People call HealthEquity mainly because of account, product/ service and cards.

View full overview ›
PissedConsumer Club

Contact Information

HealthEquity Website:

HealthEquity Help Center:

Corporate Office Address:

HealthEquity, Inc
15 W. Scenic Pointe Drive, Ste. 100
Draper, Utah 84020
United States

Other Info (opening hours):

Hours:
Support for Individuals

COBRA and Direct Bill

Monday-Friday 7:00am - 7:00pm (CT)

Support for Business

HSA, Reimbursement Accounts (Excluding HSA),

COBRA and Direct Bill

Monday - Friday 6:00am - 6:00pm (MST)

Broker Services, Health Plans, Financial Advisors

Monday - Friday 6:00am - 5:00pm (MST)

Business Sales

Monday - Friday 7:00am - 5:00pm (MST)

More contact details

HealthEquity Rating Based on 2 Reviews

Rating details

1.3 more details
Diversity of Products or Services
Website
Customer service
Price Affordability
All 4 HealthEquity reviews

Rating stats

Rating trend

Summary of HealthEquity Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HealthEquity?

Account Question:

  • “Can’t get in my account”
  • “Open account”
  • “Trying to reset my password”

Cards Question:

  • “Virtual card”
  • “New card”

Product/ Service Question:

  • “Problem with dental coverage”
  • “Insurance hasn't come in and I need meds.”

Request for Information Question:

  • “Help with online access”
  • “I have a question about reimbursement”

Payments and Charges Question:

  • “Dispute”

Employment Question:

  • “1099-SA”

Other Question:

  • “Regarding medical leave”
  • “Info”

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