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Contact Health Partners Plans Customer Service

Health Partners Plans Phone Numbers and Emails

Toll-Free Number:

  • (800) 553-0784
    Health Partners (Medicaid) Member Relations
Call customer service
Send Message

Customer Service:

  • (866) 500-4571
    Care Management
  • (267) 831-5300
    Community Wellness Center
  • (866) 901-8000
    Health Partners Medicare Member Relations
  • (877) 454-8477
    Health Partners Member Relations (TTY)
  • (888) 888-1211
    KidzPartners (CHIP) Member Relations
  • (888) 991-9023
    Provider Services Helpline
  • (888) 477-9800

Report Fraud:

  • (866) 477-4848
    To Report Suspected Fraud or Abuse

Fundraising/ Donations:

  • (215) 991-4058

Headquarters:

  • (215) 849-9606

Health Partners Plans Emails:

Business Customer Service
Small and Diverse Businesses
Customer Service
Delegated Vendor Information
Fundraising/ Donations
General Info
Legal
Compliance Concerns, Privacy Inquiries
Report Fraud
Technical Support
Problem With Website
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How to Contact Health Partners Plans Customer Service?

Most Popular Number:

(800) 553-0784
Health Partners (Medicaid) Member Relations

To reduce the load on one phone line, Health Partners Plans provides several contacts, each of which is to discuss certain issues. Have questions about Fit Kids, baby partners, fitness programs, Special Needs Unit, or early and periodic screening/diagnosis/treatment? Contact the Care Management at the following organization phone number: 1-866-500-4571. A Provider Services Helpline is 1-888-991-9023. Have suspected fraud or abuse? Report it to the Special Investigations Unit at the following company contact: 1-866-477-4848. To get in touch with the Health Partners headquarters, call 215-849-9606. More are available on the “Contact Us” page of the official Health Partners Plans website.

The company does not provide such an option as an online chat. But if you prefer written communication with the Health Partners Plans customer service representative, send a message with your questions about health plans and company services to Facebook, Instagram, or other company social media. You’ll find a link to one of them in the bottom menu of the official site.

You’ll find the Health Partners Plans headquarters in the United States at the following address: 901 Market Street, Suite 500 Philadelphia, PA 19107. Use it if you plan to visit the main office to discuss some corporate-related issues with the company representative face-to-face. Also, use it for sending letters, documents, and other correspondence.

Once on the official Health Partners Plans site, click “Contact Us” in the top menu or by scrolling down the page. You’ll see all the necessary Health Partners plans customer service numbers on a separate page. To send a letter to the appropriate company email right from that page, click on its hyperlink. You’ll be directed to Outlook or other programs for work with email letters.

For general inquiries, write to the following Health Partners Plans email: contact@hpplans.com. If you find a problem with the company’s official site, whether it’s not displaying certain information, not loading pages, or something else, report it here: web@hpplans.com.

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Contact Information

Health Partners Plans Website:

Health Partners Plans Help Center:

Corporate Office Address:

Health Partners Plans, Inc.
901 Market St., Ste 500
Philadelphia, Pennsylvania 19107
United States

Other Info (opening hours):

Community Wellness Center Hours:

Monday - Friday: 8:30am - 4:30pm


Other Location:

Community Wellness Center

6232 Market St.

Philadelphia, PA 19139

More contact details

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