The Health Alliance phone number is (800) 851-3379. If you are not a client yet and are planning to buy a plan, please call (877) 686-1168 to get more details. If you are a customer, call (866) 247-3296 to address consumer issues and inquiries. Health Alliance customer support agents can advise you on available health insurance plans, give you information on pricing, help you resolve issues with your account access or website navigation, and assist with other matters.
The Health Alliance email address for customer service is customerservice@healthalliance.org. If you need broker assistance, send an email to brokerservices@healthalliance.org.
Alternatively, clients can submit their questions via a quick online form on the Health Alliance website. Non-urgent questions can also be sent on one of the social media platforms, such as Facebook, X, LinkedIn, or X.
The Health Alliance office is open Monday through Friday from 8.30 am to 4.30 pm. The support phone line for customers who want to address inquiries about available insurance plans is open daily from 8 am to 8 pm local time. On holidays and weekends, support agents are not available, and you can use voicemail instead.
The Health Alliance website has an option of submitting inquiries via an online form. If you want to send a message to the customer care department via the website, follow the “Contact Us” link at the bottom of the page and complete the form on the right side of the screen. One of the support members will look into your question and contact you shortly.
