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Contact Health Alliance Plan Customer Service

How to Reach a Person at Health Alliance Plan

Verified Contact Information

Toll-Free Number:

  • 1-800-422-4641
    Toll Free
Call customer service
Send Message

Customer Service:

  • 1-888-999-4347
    Alliance Health And Life Insurance Company
  • 1-800-950-7455
    Hap Direct Service Line
  • 1-888-654-2200
    Hap Empowered
  • 1-800-801-1770
    Hap Senior Plus
  • 1-888-658-2536
    Hap Senior Plus (Ppo)
  • 1-800-759-3436
    Individual And Family Plans
  • 1-800-944-9399
    Individual And Family Plans
  • 1-855-948-4427
    Individual And Family Plans
  • 1-800-801-1766
    Provider
  • 1-313-872-8100

Complaints/ Feedback:

  • 1-877-746-2501
  • 1-800-868-9885
    New members
  • 1-866-766-4709
    Self-funded / ASO

Health Alliance Plan Emails:

Jobs/ Career
Media
Technical Support

How to Contact Health Alliance Plan?

Most Popular Number:

(800) 422-4641
Toll Free

An easy way to contact Health Alliance Plan customer service is to call its toll-free number, 1-800-422-4641. If you encounter problems with this number, call the other Health Alliance Plan telephone number. A complete list of all the departments and their relevant telephone numbers is available on the website. For your convenience, we provide some of the numbers. For the Alliance Health And Life Insurance Company, call 1-888-999-4347. The compliance hotline can be called at 1-877-746-2501. For information about individual and family plans, new membership, self-funding, and more, please consult the website for the telephone numbers. The recommended time to call is between 9:00 AM and 4:30 PM, Monday through Friday.

You can use the Health and Alliance Plan email system if you prefer emails as a communication tool. Customer service reads all the emails, and you can expect a response within 2 to 3 working days. Because this is a slow system, please call customer service for urgent issues and don’t send an email. The email address is msweb1@hap.org. For job and career opportunities, send your email to hap_direct@hap.org. The dedicated media email address is social@hap.org.

If you want to send a detailed letter about your concerns to the company, you can do so. The Health Alliance Plan mailing address is the corporate office's street address. The corporate office is located at Health Alliance Plan, 2850 W. Grand Blvd., Detroit, Michigan 48202, United States. Other office locations include Flint lobby customer service at 2050 S. Linden Rd., Flint, MI 48532, and Troy lobby customer service at 1414 E. Maple, Troy, MI 48083.

The Health Alliance Plan website is part of customer service, and you can find contact information such as office addresses, email addresses, and telephone numbers on the site. To access the information, go to the website and click on “Contact Us.” Follow the prompts and select one of the three options on your screen: individual plans, group plans, or Medicare.

PissedConsumer Club

Contact Information

Health Alliance Plan Website:

Health Alliance Plan Help Center:

Corporate Office Address:

Health Alliance Plan
2850 W. Grand Blvd.
Detroit, Michigan 48202
United States

Other Info (opening hours):

Other Location:

Flint Lobby Customer Service

2050 S. Linden Rd.

Flint, MI 48532


Troy Lobby Customer Service

1414 E. Maple

Troy, MI 48083


Hours:

Monday - Friday: 9:00 am - 4:30 pm

More contact details

Summary of Health Alliance Plan Customer Service Calls

2 TOTAL
CALLS
05:16 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Health Alliance Plan?

Product/ Service Question:

  • “Insurance approval”

Return/ Replace Question:

  • “Change address”

Compare Health Alliance Plan Customer Service To

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