Contact HBC Customer Service
HBC Phone Numbers and Emails
Toll-Free Number:
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(800) 521-2364Hudson’s Bay
Customer Service:
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(877) 551-7257Saks Fifth Avenue
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(866) 601-5105Saks Fifth Avenue Off 5th
Headquarters:
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+1 905 792 4400
HBC Emails:
HBC Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call HBC is 8005212364. 67% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Thursday.
People call HBC mainly because of product/ service, staff, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call HBC is 8005212364. 67% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Thursday.
People call HBC mainly because of product/ service, staff, shipping and delivery.
The best email to contact HBC is privacy@hbc.com. 90% of customers use this email address to address their issues and concerns.
Contact Information
HBC Website:
HBC Help Center:
Corporate Office Address:
Summary of HBC Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HBC?
Product/ Service Question:
- “Internet out and phone services down”
- “Work related”
- “Insurance claim receipts - I have sent 2 emails to your customers service department with no response”
Staff Question:
- “Internet out and phone services down”
- “Cust service”
- “Bad customer service at store tight now”
Shipping and Delivery Question:
- “Delivery”
- “Didnt receive my parcel”
- “Received another customer's parcel”
Employment Question:
- “I am looking job in HBC as a knit merchandiser”
- “Payroll”
- “Updates on the job referral because it has been a month since reffered”
Request for Information Question:
- “Complaining about an order which costumer service has not helped”
- “Consumer concern”
Payments and Charges Question:
- “I have to speake with someone regarding my order I did receive one order 2 nd one I didn't but I am getting charged”
Activation/ Cancellation Question:
- “Cancel my visa”
Return/ Replace Question:
- “Return”
Cards Question:
- “A problem with statement/ Visa card .Saks is taking on from my card for no reason”
Other Question:
- “Tax slip complaint”
- “Who do I contact to file disability”
- “Spa”
Compare HBC To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
