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Contact Hays Travel Customer Service

How to Reach a Person at Hays Travel

Verified Contact Information
  • +44 333 033 9985

Customer Service:

  • +44 333 033 6890
    Customer Relations Department

Sales/ Reservations:

  • +44 800 408 4048
Send Message

Customer Service:

app@haystravel.co.uk
App Support
appdevelopment@hays-travel.co.uk
App Support
customer.relations@hays-travel.co.uk
customer.services@hays-travel.co.uk

Legal:

safeguarding@hays-travel.co.uk
Safeguarding Policy
dpmanager@hays-travel.co.uk

Technical Support:

webmaster@hays-travel.co.uk

Hays Travel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Hays Travel Phone Number
+44 333 033 6890
Most Popular Hays Travel Email Address
customer.relations@hays-travel.co.uk
Issue Resolution Rate
Low (10% reported full resolution)
Hays Travel Customer Service Rating
3 out of 5
Overall Customer Sentiment
Mostly neutral
Contact Method Distribution
70% phone, 30% email
View full overview

How to Contact Hays Travel Customer Service?

How to Contact Hays Travel Customer Service?

The Hays Travel customer service is available at the following number: 0333-033-9985. Dial it to make an inquiry about an existing booking or to pay the balance of your holiday. If you want to book your holiday, call the travel experts on 0800-408-4048. Special assistance at UK and resort airports for less mobile customers is available at the following Hays Travel contact: 0800-408-4229. All lines are open during the following business hours: Monday through Friday from 9:15 a.m. to 5:30 p.m. GMT+1 and from 9 a.m. to 5:30 p.m. GMT+1 on Saturday.

If you need support from the Hays Travel customer service, send a letter to customer.services@hays-travel.co.uk. Have questions regarding the Safeguarding Policy? Use the following company contact: safeguarding@hays-travel.co.uk. To receive quick answers, describe your questions or requests in the body of the letter in detail.

You can reach the Hays Travel headquarters office at the following address: Hays Travel Ltd Gilbridge House, Keel Square, High Street West Sunderland, Sunderland SR1 3HA United Kingdom. If you are not familiar with the area where the head office is located, plot the route from your home to the headquarters on the map. To go to it, click on the “Get directions” hyperlink in the “About” block of the company’s LinkedIn page.

Such an option is available in the lower right corner of the official company website. You will recognize it as a “Chat now” blue button. To start your communication with a virtual assistant, click on it, follow “Live Chat”, enter all the necessary data in the fields of a form, and click on the “Start Live Chat” button.

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Contact Information

Hays Travel Website:

Hays Travel Help Center:

Corporate Office Address:

Hays Travel Ltd
Gilbridge House, Keel Square, High Street West
Sunderland, Sunderland SR1 3HA
United Kingdom

Other Info (opening hours):

Line Hours:

Monday - Friday: 9:15am - 5:30pm

Saturday: 9:00am - 5:30pm

More contact details

Summary of Hays Travel Customer Service Calls

46 TOTAL
CALLS
00:00 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Compare Hays Travel Customer Service To

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