Contact Hawaii State Federal Credit Union Customer Service

Depending on why you are reaching out, use one of the following email addresses to contact the customer care team. Those seeking loan services can write to loanservice@hsfcu.com. To report suspicious messages and scams, reach the relevant department via email at itsecurity@hsfcu.com. Users can also submit similar requests to memberservices@hsfcu.com during the Hawaii State Federal Credit Union hours. Lastly, if your purpose is to discuss a media or marketing inquiry with the relevant agent, reach out via mktg@hsfcu.com. After reviewing your request, the company agent will respond as efficiently as possible.

As the name suggests, the Hawaii State Federal Credit Union headquarters is located in Hawaii. Its complete address is Hawaii State FCU, P.O. Box 3072, Honolulu, Hawaii 96802, United States. Customers can contact the corporate office by mail or in person for assistance with complex or sensitive issues. Consulting the Hawaii State Federal Credit Union directly for general inquiries and assistance is also feasible. However, users must not prefer it if the matter is urgent and can be addressed online.

The company has an active customer service team available at its offices Monday through Saturday. However, the operating hours vary slightly from day to day. The Hawaii State Federal Credit Union hours are from 7:30 AM to 6:00 PM, Monday through Friday. Meanwhile, those intending to reach out on Saturday can contact the agent at any time between 9:00 AM and 1:00 PM.

The Hawaii State Federal Credit Union website features multiple consultation options on its Contact Us page. For instance, users with general inquiries can submit a support request via an online form by providing their full name, email address, and a message explaining their issue. However, this option is only available for basic queries and concerns. Those seeking specific account information, digital banking assistance, or debit card inquiries must contact the member services call center directly or sign in to their digital banking account to access relevant support options. The Contact Us page also features the Hawaii State Federal Credit Union phone numbers for various departments, along with options for online appointment scheduling, live chat, and mailing address.