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Contact HATCH Collection Customer Service

How to Reach a Person at HATCH Collection

Verified Contact Information

Customer Service Number:

  • 1-310-319-6137
    BRENTWOOD, CA
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Customer Service:

  • 1-212-529-7063
    BLEECKER, NYC
  • 1-646-707-3929
    UPPER EAST SIDE, NYC
  • 1-212-343-1685

General Info:

  • 1-212-343-1685 ext 1

Customer Service:

bleecker@hatchcollection.com
BLEECKER, NYC
stores@hatchcollection.com
For Retail Inquiries
uppereastside@hatchcollection.com
UPPER EAST SIDE, NYC
hello@accessibe.com

Events/ Guest Relations:

events@hatchcollection.com

General Info:

info@hatchcollection.com

Jobs/ Career:

careers@hatchcollection.com

Media:

partnerships@hatchcollection.com
Press Inquiries

Sales/ Reservations:

wholesale@hatchcollection.com
brentwood@hatchcollection.com
BRENTWOOD, CA

HATCH Collection Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular HATCH Collection Phone Number
1 (310) 319-6137
Most Popular HATCH Collection Email Address
stores@hatchcollection.com
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
View full overview

How to Contact HATCH Collection Customer Service?

Hatch Collection offers multiple ways to contact their customer service and store locations. Call their primary customer service line at 1-212-343-1685 extension 1 for general HATCH customer service inquiries. The HATCH support phone number is your direct connection to their customer support team, where you can seek assistance or information on various matters. If you have questions or need information about their physical store locations, HATCH customer service numbers provide details for its different stores.

The Bleecker store, located in NYC at 17 Bleecker Street, New York, NY, can be used as a focal point to call HATCH at 1-212-529-7063. Alternatively, you can also contact HATCH support at the Santa Monica store in LA, situated at 240 26th Street, Brentwood, CA, which is contactable at 1-310-319-6137. These contact numbers are a convenient way to communicate with Hatch Collection, whether you are looking for general customer support or have store-specific inquiries. It ensures that customers can access the assistance and information they need through phone contact.

You can contact Hatch Collection's customer support via email using the following email addresses. For general customer support inquiries, you can send an email to info@hatchcollection.com. The HATCH customer service email address is a direct contact point for various customer service questions and concerns. If you have specific inquiries related to the Bleecker store in NYC, you can reach out to them at bleecker@hatchcollection.com via email.

For inquiries about the Upper East Side store in NYC, you can contact HATCH collection customer service at uppereastside@hatchcollection.com. If you have questions or need assistance related to the Santa Monica store in LA, you can email brentwood@hatchcollection.com. The above-mentioned email addresses offer a convenient way to reach out to Hatch Collection's customer support and specific store locations, allowing you to inquire about products, services, or any other matters you may have.

Customers can seek assistance from HATCH Collection's customer support via live chat during their operating hours. The live chat service is available from Monday to Friday, between 10 AM and 6 PM EST. To access live chat support, simply visit the Hatch Collection website. You will find a chat icon on the site's bottom right corner. Click this icon to start a conversation with a HATCH customer service representative. The real-time chat feature by HATCH allows you to ask questions, seek assistance, or get information directly from a representative, making it a convenient option for immediate responses during their specified business hours. It's a user-friendly and efficient way to interact with Hatch Collection's customer support team for any inquiries or concerns you may have.

PissedConsumer Club

Contact Information

HATCH Collection Website:

HATCH Collection Help Center:

Corporate Office Address:

HATCH Collection LLC
17 Bleecker Street
New York, New York 10012
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10 am - 6 pm ET



Other Locations:

1027 Lexington Ave,

New York, NY


240 26th Street,

Brentwood, CA

More contact details

Why Customers Call HATCH Collection?

Top Reasons of Customers Calls

  • Product/ Service 33%
  • Request for Information 19%
  • Customer Inquiries & Issues 19%
  • Shipping and Delivery 14%
  • Return/ Replace 5%
  • Account 5%
  • Questions About an Order 5%

Product/ Service

33%
  • "Not connecting"
  • "Connection"
  • "Not connecting and app not working"

Request for Information

19%
  • "Need to speak to tep"
  • "Need to talk to someone about software"
  • "Order question"

Customer Inquiries & Issues

19%
  • "Please REMOVE name & address from mailing list."
  • "Recall"
  • "New AC"

Shipping and Delivery

14%
  • "I ordered a hatch alarm clock on 11/25 for a Christmas gift and still have not received it."
  • "Wrong address put on gift"
  • "Wrong item was sent to me"

Return/ Replace

5%
  • "Change in orders"

Account

5%
  • "Signing up"

Questions About an Order

5%
  • "My order"

Compare HATCH Collection Customer Service To

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