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Contact HATCH Collection Customer Service

HATCH Collection Phone Numbers and Emails

Customer Service Number:

  • (310) 319-6137
    BRENTWOOD, CA
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Customer Service:

  • (212) 529-7063
    BLEECKER, NYC
  • (646) 707-3929
    UPPER EAST SIDE, NYC
  • (212) 343-1685

HATCH Collection Emails:

Customer Service
BLEECKER, NYC, For Retail Inquiries, UPPER EAST SIDE, NYC
Events/ Guest Relations
General Info
Jobs/ Career
Media
Press Inquiries
Sales/ Reservations
brentwood@hatchcollection.com
BRENTWOOD, CA
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How to Contact HATCH Collection Customer Service?

Most Popular Number:

(310) 319-6137
BRENTWOOD, CA
Total calls: 30 Issue resolved: 1 Last call: Dec 17, 2024
author avatar
PissedConsumer Reporter

Hatch Collection offers multiple ways to contact their customer service and store locations. Call their primary customer service line at 1-212-343-1685 extension 1 for general HATCH customer service inquiries. The HATCH support phone number is your direct connection to their customer support team, where you can seek assistance or information on various matters. If you have questions or need information about their physical store locations, HATCH customer service numbers provide details for its different stores.

The Bleecker store, located in NYC at 17 Bleecker Street, New York, NY, can be used as a focal point to call HATCH at 1-212-529-7063. Alternatively, you can also contact HATCH support at the Santa Monica store in LA, situated at 240 26th Street, Brentwood, CA, which is contactable at 1-310-319-6137. These contact numbers are a convenient way to communicate with Hatch Collection, whether you are looking for general customer support or have store-specific inquiries. It ensures that customers can access the assistance and information they need through phone contact.

You can contact Hatch Collection's customer support via email using the following email addresses. For general customer support inquiries, you can send an email to info@hatchcollection.com. The HATCH customer service email address is a direct contact point for various customer service questions and concerns. If you have specific inquiries related to the Bleecker store in NYC, you can reach out to them at bleecker@hatchcollection.com via email.

For inquiries about the Upper East Side store in NYC, you can contact HATCH collection customer service at uppereastside@hatchcollection.com. If you have questions or need assistance related to the Santa Monica store in LA, you can email brentwood@hatchcollection.com. The above-mentioned email addresses offer a convenient way to reach out to Hatch Collection's customer support and specific store locations, allowing you to inquire about products, services, or any other matters you may have.

Customers can seek assistance from HATCH Collection's customer support via live chat during their operating hours. The live chat service is available from Monday to Friday, between 10 AM and 6 PM EST. To access live chat support, simply visit the Hatch Collection website. You will find a chat icon on the site's bottom right corner. Click this icon to start a conversation with a HATCH customer service representative. The real-time chat feature by HATCH allows you to ask questions, seek assistance, or get information directly from a representative, making it a convenient option for immediate responses during their specified business hours. It's a user-friendly and efficient way to interact with Hatch Collection's customer support team for any inquiries or concerns you may have.

HATCH Collection Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call HATCH Collection is 3103196137. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday and Saturday, while the shortest are on Friday.

  • People call HATCH Collection mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

HATCH Collection Website:

HATCH Collection Help Center:

Corporate Office Address:

HATCH Collection LLC
17 Bleecker Street
New York, New York 10012
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10 am - 6 pm ET



Other Locations:

1027 Lexington Ave,

New York, NY


240 26th Street,

Brentwood, CA

More contact details

HATCH Collection Rating Based on 2 Reviews

Rating details

1.2
more details
Diversity of Products or Services
Delivery Service
Website
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is HATCH Collection's Customer Service?

Rosibel Wcd
Rosibel Wcd
Feels Disappointed | Dec 18, 2024

Poor service for sure.

Read full quote
Sharon K Irw
Sharon K Irw
Feels Disappointed | Dec 20, 2022

I tried the numbers provided. The only one is service said she couldn’t help because I ordered online. I was given another number and person on the other line stated that number is for the baby collection and that email is the only way to contact. Contacted via email but says allow 24-72 hrs for reply

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Summary of HATCH Collection Customer Service Calls

34 TOTAL
CALLS
00:00 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HATCH Collection?

Product/ Service Question:

  • “Not connecting”
  • “Connection”
  • “Not connecting and app not working”

Shipping and Delivery Question:

  • “I ordered a hatch alarm clock on 11/25 for a Christmas gift and still have not received it.”
  • “Wrong address put on gift”
  • “Wrong item was sent to me”

Request for Information Question:

  • “Order question”

Account Question:

  • “Signing up”

Return/ Replace Question:

  • “Change in orders”

Other Question:

  • “My order”
  • “Recall”
  • “New AC”

Compare HATCH Collection Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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