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Contact Hat Club Customer Service

How to Reach a Person at Hat Club

Verified Contact Information

Toll-Free Number:

  • 1-800-428-6322
Call Now
Send Message

Customer Service:

  • 1-480-855-3251
    Chandler, AZ
  • 1-516-882-4058
    Garden City, NY
  • 1-623-486-2252
    Glendale, AZ
  • 1-408-935-9510
    Milpitas, CA
  • 1-212-260-1313
    New York, NY
  • 1-909-481-6109
    Ontario, CA
  • 1-909-646-7377
    Rancho Cucamonga, CA
  • 1-480-345-8900
    Tempe, AZ

Accessibility:

  • 1-202-858-2362

Customer Service:

customerservice@hatclub.com

Jobs/ Career:

jobs@hatclub.com

Hat Club Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Hat Club Phone Number
1 (800) 428-6322
Average Hold Time
00:00:20
Average Calls duration
1 minute
Most Popular Hat Club Email Address
customerservice@hatclub.com
Hat Club Live Agent Availability
8% of callers successfully reach a real person
Issue Resolution Rate
Low (18% reported full resolution)
View full overview

How to Contact Hat Club?

To talk with the hat shop manager regarding urgent matters, dial the following Hat Club phone number: 1-800-428-6322. This is the toll-free line where you can ask more about hats or accessories, resolve order inquiries, report technical problems, etc. For regional assistance, there are separate Hat Club contacts. To find the one you need, open the “More phone numbers and emails” block on this page.

To contact the customer service department in writing, use the following Hat Club email: customerservice@hatclub.com. This address will be useful for non-urgent inquiries related to goods from an online catalog, orders, delivery, etc. Before sending a letter, be sure that it includes your name, order number, the product name, and a detailed description of your issue. Such a detailed approach will help you to expedite the communication process.

The Hat Club headquarters is located at 575 East Germann Road, Suite 104, Gilbert, Arizona 85297, United States. This location serves as the primary hub where sales, marketing, customer support, and other departments are concentrated. You can use the mentioned Hat Club address to send official documents and other papers. If you plan to visit the main office, first, make an appointment in advance.

Specific Hat Club hours when you can contact the customer support team are not listed on the company’s pages. However, you can get in touch with the online store manager during standard hours in the USA, namely between 9 a.m. and 5 p.m. on weekdays. If you cannot communicate with the Hat Club customer service manager during these times, use the written option, and the response must come within 24–48 hours.

The Hat Club website provides a convenient option to contact the company online. To use it, scroll down the home page, open the “Customer Service” block, and follow “Chat”. You’ll be directed to a separate page. There, follow “Leave a message”, choose the option you need, and type your question or inquiry in the dedicated field.

PissedConsumer Club

Contact Information

Hat Club Website:

Hat Club Help Center:

Corporate Office Address:

Hat Club
575 E Germann Rd, Suite 104
Gilbert, Arizona 85297
United States

Why Customers Call Hat Club?

Top Reasons of Customers Calls

  • Shipping and Delivery 28%
  • Customer Inquiries & Issues 17%
  • Activation/ Cancellation 14%
  • Return/ Replace 14%
  • Request for Information 10%
  • Payments and Charges 7%
  • Product/ Service 7%
  • Account 3%

Shipping and Delivery

28%
  • "Missing order"
  • "My order has yet to be shipped."
  • "Sent wrong hat size"

Customer Inquiries & Issues

17%
  • "Been waiting for my hat and it's been 2 months almost going on 3 months"
  • "Cuestión"
  • "Un rembolso de un artículo"

Activation/ Cancellation

14%
  • "Cancel order"
  • "Or cancelation"
  • "Cancellation"

Return/ Replace

14%
  • "Change of delivery address"
  • "Return"

Request for Information

10%
  • "Status of a order"
  • "About my oder"
  • "Track my order"

Payments and Charges

7%
  • "Discount"
  • "Billing question"

Product/ Service

7%
  • "order error"
  • "I had a hat that came this morning and it was failed attemp dog interference"

Account

3%
  • "Check balance on my gift card"

Compare Hat Club Customer Service To

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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