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Contact Hat Club Customer Service

Hat Club Phone Numbers and Emails

Toll-Free Number:

  • (800) 428-6322
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Customer Service:

  • (480) 855-3251
    Chandler, AZ
  • (516) 882-4058
    Garden City, NY
  • (623) 486-2252
    Glendale, AZ
  • (408) 935-9510
    Milpitas, CA
  • (212) 260-1313
    New York, NY
  • (909) 481-6109
    Ontario, CA
  • (909) 646-7377
    Rancho Cucamonga, CA
  • (480) 345-8900
    Tempe, AZ

Accessibility:

  • (202) 858-2362

Hat Club Emails:

Customer Service
Jobs/ Career
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How to Contact Hat Club?

Most Popular Number:

(800) 428-6322
Total calls: 19 Issues resolved: 2 Last call: Apr 29, 2025
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PissedConsumer Reporter

To talk with the hat shop manager regarding urgent matters, dial the following Hat Club phone number: 1-800-428-6322. This is the toll-free line where you can ask more about hats or accessories, resolve order inquiries, report technical problems, etc. For regional assistance, there are separate Hat Club contacts. To find the one you need, open the “More phone numbers and emails” block on this page.

To contact the customer service department in writing, use the following Hat Club email: customerservice@hatclub.com. This address will be useful for non-urgent inquiries related to goods from an online catalog, orders, delivery, etc. Before sending a letter, be sure that it includes your name, order number, the product name, and a detailed description of your issue. Such a detailed approach will help you to expedite the communication process.

The Hat Club headquarters is located at 575 East Germann Road, Suite 104, Gilbert, Arizona 85297, United States. This location serves as the primary hub where sales, marketing, customer support, and other departments are concentrated. You can use the mentioned Hat Club address to send official documents and other papers. If you plan to visit the main office, first, make an appointment in advance.

Specific Hat Club hours when you can contact the customer support team are not listed on the company’s pages. However, you can get in touch with the online store manager during standard hours in the USA, namely between 9 a.m. and 5 p.m. on weekdays. If you cannot communicate with the Hat Club customer service manager during these times, use the written option, and the response must come within 24–48 hours.

The Hat Club website provides a convenient option to contact the company online. To use it, scroll down the home page, open the “Customer Service” block, and follow “Chat”. You’ll be directed to a separate page. There, follow “Leave a message”, choose the option you need, and type your question or inquiry in the dedicated field.

Hat Club Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Hat Club is 8004286322. 73% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Hat Club mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Hat Club Website:

Hat Club Help Center:

Corporate Office Address:

Hat Club
575 E Germann Rd, Suite 104
Gilbert, Arizona 85297
United States

Hat Club Rating Based on 3 Reviews

Rating details

1.0
more details
Delivery Service
Advertised vs Delivered
Diversity of Products or Services
Website

Rating stats

Rating trend

Summary of Hat Club Customer Service Calls

26 TOTAL
CALLS
00:58 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hat Club?

Shipping and Delivery Question:

  • “Package not received”
  • “Shipment”
  • “Missing part of my order”

Return/ Replace Question:

  • “Change of delivery address”
  • “Return”

Request for Information Question:

  • “About my oder”
  • “Track my order”

Product/ Service Question:

  • “I had a hat that came this morning and it was failed attemp dog interference”

Payments and Charges Question:

  • “Billing question”

Activation/ Cancellation Question:

  • “I need cancel or change my orden”

Account Question:

  • “Check balance on my gift card”

Other Question:

  • “Missed item”
  • “I don’t receive my two orders almost a month now”

Compare Hat Club Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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