Contact Hat Club Customer Service

To contact the customer service department in writing, use the following Hat Club email: customerservice@hatclub.com. This address will be useful for non-urgent inquiries related to goods from an online catalog, orders, delivery, etc. Before sending a letter, be sure that it includes your name, order number, the product name, and a detailed description of your issue. Such a detailed approach will help you to expedite the communication process.

The Hat Club headquarters is located at 575 East Germann Road, Suite 104, Gilbert, Arizona 85297, United States. This location serves as the primary hub where sales, marketing, customer support, and other departments are concentrated. You can use the mentioned Hat Club address to send official documents and other papers. If you plan to visit the main office, first, make an appointment in advance.

Specific Hat Club hours when you can contact the customer support team are not listed on the company’s pages. However, you can get in touch with the online store manager during standard hours in the USA, namely between 9 a.m. and 5 p.m. on weekdays. If you cannot communicate with the Hat Club customer service manager during these times, use the written option, and the response must come within 24–48 hours.

The Hat Club website provides a convenient option to contact the company online. To use it, scroll down the home page, open the “Customer Service” block, and follow “Chat”. You’ll be directed to a separate page. There, follow “Leave a message”, choose the option you need, and type your question or inquiry in the dedicated field.