Austin, Texas
0 comments
Not resolved

Do not use on your head!

I have been shaving my head since 1996 and have never had this happen before.

About a year or so ago I started using Harrys, thinking it was a quality product. Then last week this happened... I reached out to the customer service with an email stating what had happened. I also sent pictures of the blade (and box it came in) that was used and the two pictures below.

They preceded to ask me to email pictures and asked for information that was given in the original email. I would have sworn they had not even read the email, just responded to a complaint. But they did offer to refund my money.

This is going to leave one nasty scar, that may be there for the rest of my life. Yes, that is a large piece of scalp with hair still intact.

I am sorry for the upside down picture, nothing I did would change it.

Review about: Harrys Blade.

Review #792423 is a subjective opinion of a user.

2.5
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website
Discounts and Special Offers
Customer service
Reliability
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PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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