Harry And David - Problem with order #5200461833

82 of 185 Harry And David reviews

I William Hughes, a regular Harry and David Customer signed up again to send Vivian Otteman fruit each month. For the first money I purchased an extra gift box. As you can see in her message back to me, the pears did not meet your usual standards.

Original Message-----

From: Vivian Otteman

To: 'William Hughes'

Sent: Thu, Jun 2, 2016 8:47 am

Subject: From Viv - about the gift box from Harry and David

Think you should know that 3 of the 4 pears are rotten…this is the first time this has happened. Maybe you can let them know…it’s up to you.

Also in the box,- popcorn, german chocolate brownies, nuts, and lemon crème shortbreads….beautifully presented – it was lovely – the picture didn’t do it justice.

I’ve eaten one German chocolate brownie – that is all – but I am salivating as I write this.

Off to PEO for most of the day.

Luv,

viv

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
    • Customer service
  • What I disliked
    • Rotten fruit

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
$10
Product or service
Review category
Delivery
review #860454

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82 of 185 Harry And David reviews
Anonymous

Jun 05, 2016 #1169215

William, I think both you and Vivian are adorable. I hope Harry and David makes this right. You posted this on a general Internet site. I suggest you call Harry and David.

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