Harry And David - Boiling Mad
I ordered a gift to be delivered for Christmas to a company we do business with. I was assured that it would arrive on time.
It never arrived. Then I was told you would refund my money and the recipient would go ahead and receive the gift. We told the company that it would be there but would arrive late.
You did refund my money but again because of you I have egg on my face because now you send an email apologizing for the goof but that if I wanted this sent back to the recipient that I would have to pay. How can I possibly trust you?
Reason of review: Problem with delivery.
Preferred solution: You said you would refund my money and that the recipient could have the product. You refunded but now you want to charge me for the product..
Harry And David Pros: Your product.
Location: 2200 Tanger Blvd #520, Washington, PA 15301, USA
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Comments
Please avoid publishing any personal information and promotional content
While it's certainly wrong what they did, to be so upset by such a material thing is hardly worth it. Simmer down.
I'm sure the recipient is kind enough to understand.
Let that pot of water cool down. If it does not, see a therapist.