Harrods Phone Numbers and Emails

Customer Service:

  • +44 207 225 5678
    The Wellness Clinic
  • +44 203 626 7911

General Info:

  • +44 207 730 1234
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Harrods Emails:

Customer Service
Complimentary Cryotherapy Treatment, Corporate Responsibility Team, EU Legal Representative, Personal Shopping Inquiries
Investors/ Franchising
Privacy Inquiries
Press Inquiries
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How to Contact Harrods Customer Service?

How to Contact Harrods Customer Service?

The Harrods customer service number is +44-0207-730-1234. You can contact company support for general questions about its products, and services. The professional customer care advisors are ready to provide information and assistance within working hours, between 10 a.m. and 6 p.m. BST, Monday through Saturday. The Harrods customer service specialists will guide you on product availability, prices, and special deals. You can also use this phone number for inquiries related to returns and refunds. The Harrods contact number for Fresh Market Hall’s call center is +44-0203-626-7911. The same phone line can be used to file a complaint or share comments with customer care.

The Harrods email address is customer.service@harrods.com. You can send your questions and support requests to this address, and the customer care team will get in touch with you, providing information or detailed instructions to resolve your issue. You can also email their Help Center using the online form on their Contact Us page. Enter the required information and your inquiry details into the form and await the response from the customer service specialist.

The Harrods email to reach the Media Team is press@harrods.com. You can email Privacy Policy questions to data.protection@harrods.com or use the regular office address: Bird & Bird GDPR Representative Services SRL, Avenue Louise 235, 1050 Bruxelles, Belgium.

The company’s customer care agents are available via the Harrods live chat. You can visit the Contact Us page and click the chat icon in the bottom right corner of the screen. Select your preferred channel and discuss your issue with the live operator. You can initiate the conversation via live chat Monday to Saturday between 10 a.m. and 6 p.m. BST. Another way to chat with their customer service team member is to message them via WhatsApp.

If the issue is not time-sensitive, you can mail Harrods head office for information and support at Harrods, 87-135 Brompton Road, Knightsbridge, London SW1X 7XL, United Kingdom.

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Contact Information

Harrods Website:

Harrods Help Center:

Corporate Office Address:

Harrods Limited
87–135 Brompton Road
London, England SW1X 7XL
United Kingdom

Other Info (opening hours):

Live Chat Hours:

Monday - Saturday: 10:00am - 8:45pm

Sunday: 11:30am - 5:45pm

Customer Service Hours:

Monday - Saturday: 10:00am - 6:00pm

Opening Hours:

Monday - Saturday: 10:00am - 9:00pm

Sunday: 11:30am - 6:00pm

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Other Question:

  • “Perfume”
  • “Missing merchandise”
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