Harris County Toll Road Authority Phone Numbers and Emails

Customer Service Number:

  • (281) 875-3279
Send Message

Customer Service:

  • (281) 584-7500
    Roadside Assistance
  • (713) 587-7800

Harris County Toll Road Authority Emails:

Business Customer Service
Workshops and Training Resources
Customer Service
Violation Invoice
Events/ Guest Relations
Jobs/ Career
Media
PR Inquiries
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Harris County Toll Road Authority Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Harris County Toll Road Authority is 2818753279. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Tuesday.

  • Be prepared for the call as Harris County Toll Road Authority may ask you for the following information to identify you as a customer: email, phone number or address.

View full overview ›

How to Contact Harris County Toll Road Authority Customer Service?

Most Popular Number:

(281) 875-3279
Total calls: 35 Issue resolved: 1 Last call: May 8, 2024

You can contact HCTRA customer service using their toll-free phone number at 1-281-875-3279. Call HCTRA on this phone number any time of the day. The company publishes another customer service number. This helpline is dedicated to calls related to roadside assistance. The HCTRA phone number is 1-713-587-7800. No matter what time you face the problem, the company's support team is always ready to provide the necessary help as soon as possible.

Another method to connect to the Harris County Toll Road Authority support team is to open the company's website. Start by logging in using your registered credentials. If you don't have an account, you must first create it. Once logged in, navigate to the support team, where you will see a lot of information for self-help to resolve the problem. You can also visit the company's Facebook page for the latest updates. Also, when logged in, you can contact the HCTRA customer service team and get personalized assistance.

Harris County Toll Road Authority strives to provide customers with as much service as possible. However, at present, the customer service number hours are limited. HCTRA customer service hours start at 7:300 AM and end at 5:30 PM, Monday through Friday. The ez tag customer service hours are from 8:00 AM to 4:30 PM on Saturdays. While there are no 24 hours of customer service, you have a comprehensive communication time frame.
Additionally, there is an alternative to writing an email outside these hours. For business customer service, the email address is qualifications@hctra.com. If you want to report an email regarding the violation of the invoice, the email address is violations@hctra.org.

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Contact Information

Harris County Toll Road Authority Website:

Harris County Toll Road Authority Help Center:

Corporate Office Address:

Harris County Toll Road Authority
7701 Wilshire Pl Dr
Houston, Texas 77040
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:30am - 5:30pm

Saturday: 8:00am – 4:30pm

More contact details

Fax:

+1 281 877-04-02

Harris County Toll Road Authority Rating Based on 2 Reviews

Rating details

4.8
more details
Product or Service Quality
Customer service
Price Affordability

Rating stats

Rating trend

Summary of Harris County Toll Road Authority Customer Service Calls

40 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Harris County Toll Road Authority?

Payments and Charges Question:

  • “Over chargers”
  • “Payment plans”
  • “Bill”

Account Question:

  • “Account suspended”
  • “Acct”
  • “Difficulty logging into my account”

Request for Information Question:

  • “Update email and checking account info”
  • “Question when I buy a different car as avDV”

Product/ Service Question:

  • “Broke down”

Cards Question:

  • “Expied credit card”

Activation/ Cancellation Question:

  • “Activate tag”

Return/ Replace Question:

  • “Tag replacement”

Other Question:

  • “Pay fee”
  • “Need to get a eztag”
  • “Change of address”

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