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Contact Hangout Music Festival Customer Service

How to Reach a Person at Hangout Music Festival

Verified Contact Information

Toll-Free Number:

  • 1-844-407-2291
Call customer service
Send Message

Legal:

  • 1-888-681-5501
    Privacy Inquiries

Hangout Music Festival Emails:

Accessibility
Customer Service
CABANAS, Hangout Lodging Package
General Info
Investors/ Franchising
Legal
Privacy Inquiries
Media

How to Contact Hangout Music Festival?

Most Popular Number:

(844) 407-2291

Two numbers are published to request Hangout Music Festival's help in different contexts. Clients requesting ticket support can dial the toll-free number (844) 407-2291 during working hours. For legal or privacy inquiries, call (888) 681-5501 to reach the relevant department for assistance. Calling the Hangout Music Festival phone numbers ensures quick responses. It is best for discussing ticket purchase issues, shipping, delivery concerns, fan account access, login problems, accessibility accommodations, and mobility assistance queries.

Hangout Music Festival has published several department-specific emails for different purposes. Users consulting the customer support team for general queries and concerns can write to support@axs.com. For queries about hangout lodging packages, email music@onlocationexp.com. The Hangout Music Festival contact email, concierge@hangoutmusicfest.com, is available to reach the concierge department for relevant purposes. Those requesting general information about the company's services and policies can use info@hangoutmusicfest.com to consult during working hours. Lastly, accesshelp@hangoutmusicfest.com is the email for accessibility concerns. To ensure efficient assistance when emailing, elaborate on your issue as much as possible and submit the request during working hours.

Clients seeking in-person assistance from the company agents can visit the Hangout Music Festival headquarters at 425 W. 11th Street, Ste. 300, Los Angeles, California 90015, United States. When doing so, they must make an appointment in the relevant department over the phone beforehand. Those unable to arrive in person but reluctant to discuss their concerns online can send written correspondence to the Hangout Music Festival address to ensure safe communication without the risk of confidentiality violations.

Hangout Music Festival's help is available seven days a week at different times. Clients consulting on weekdays get quick responses between 8:00 AM and 10:00 PM GMT. To consult on weekends, reach out from 12:00 PM to 10:00 PM GMT for efficient assistance. While the option to email might be available after this time, its responses will only be within office hours. Hence, for quick help outside working hours, the best option is to consult the self-service resources on the company website.

Users seeking efficient online assistance can initiate a live chat with the company agents during working hours. The company website also features an option to access fan accounts for viewing and managing orders. You can also request help from the Hangout Music Festival via social media by following the company on TikTok, Instagram, X, Spotify, and Facebook. Regardless of the means, consulting the agents during working hours will always ensure efficient assistance.

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Contact Information

Hangout Music Festival Website:

Hangout Music Festival Help Center:

Corporate Office Address:

AEG Presents LLC
425 W. 11th Street, Ste. 300
Los Angeles, California 90015
United States

Other Info (opening hours):

Hours (GMT):

Monday - Friday: 8:00am - 10:00pm

Saturday - Sunday: 12:00pm - 10:00pm

More contact details

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