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Hate is a very strong word. What I would say is something got lost in the communication.

The man who assessed was not the same man who did the repairs. The man who did the repairs, window frame scraping, painting, recaulking, sealing, did not know what he was doing. There is paint all over the brick, he started to remove storms where they were supposed to be left, he removed screws off of another storm frame that have not been replaced, loose paint was not removed, nothing was recaulked-resealed, so there are gaping seams. And he paint sealed our windows shut.

I had to call many times for them to knife open the upstairs windows (I took care of the bottom windows), and then they had to hear a man's voice before they would finally came out. By the time they finally completed the job, the weather turned very cold and the next project HAD to move so *** us, we neglected to Carefully inspect before paying up...and it was expensive. Maybe this is a strategy they use. I write this now because we have been back to scheduling projects and repairs and am just noticing ALL of the things the "handyman" did not do or did wrong.

I don't even want to bother calling them to complain because I can't deal with the arguments and excuses--I just want a partial refund. If you decide to call Handyman Connection be CERTAIN they apply the advertised discount, because they won't if you don't remember to follow through, be sure the guy who gives the estimate is the skilled expert who does the job, get references (!) and get a guarantee of some kind. I lost a can of Killz outdoor primer/sealer, too, because I thought they said they would not charge me for paint if they used what I had already purchased..but he took the paint I offered AND still charged me for "materials" like paint and caulk (which they didn't use).

Very disappointed especially because of all the high ratings they advertise. I would recommend against, and wish there was a better option!

Monetary Loss: $900.

Location: Saint Louis, Missouri

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Guest

I'm a professional painter and drywall finisher and I would recommend "Angie's list" The contractors on their list can only get on the list by good recommendations from other satisfied customers and contractors are graded by clients and if their grades fall they go off the list.

Guest

I am very sorry for your experience. Please contact our office so we can discuss this project, our office number is 636-305-**** we are available Monday - Friday 8am - 5pm

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