Hampton Roads Transit Phone Numbers and Emails

Toll-Free Number:

  • (877) 232-7433
    Paratransit Service
Send Message

Customer Service:

  • (757) 222-6087
    Paratransit Service
  • (757) 222-6100
  • (757) 222-6000 ext 6300
  • (757) 222-6000

Business Customer Service:

  • (757) 222-6000 ext 6418


  • (757) 222-6159
    Executive Committee


  • (757) 222-6000 ext 6601
    Advertising Inquiries
  • (757) 222-6183

Hampton Roads Transit Emails:

Customer Service
Adopt-A-Stop Program, FOIA Requests, GoPass365, Paratransit Service, Tide Track Access Program
Jobs/ Career
Marketing Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Hampton Roads Transit Customer Service?

Most Popular Number:

(877) 232-7433
Paratransit Service

To contact Hampton Roads Transit customer service via phone, call 757-222-6100. This is the line for English-speaking customers. If you need support in Spanish, please dial 757-222-6100 and press 2. Hampton Roads Transit phone number for complaints, concerns and feedback is 757-222-6000 (ext. 6300). Call the support to learn more about transportation solutions, delays and cancellations, routes and schedules, and many more.

If your concern is not time-sensitive, you can contact the company via email. Hampton Roads Transit email for general customer service is customerservice@hrtransit.org. If you have a FOIA request, forward it to foia@hrtransit.org. GoPass365 support requests and inquiries should go to gopass365@hrtransit.org. Paratransit customer care service is available at paratransitdept@hrtransit.org. If you need information about available job positions, send your CV or career inquiries to careers@hrtransit.org. If you have marketing inquiries, send them to marcom@hrtransit.org.

The company is headquartered in Virginia. Hampton Roads Transit address for mailing is 3400 Victoria Boulevard, Hampton, Virginia 23661, United States. To contact the company via regular mail, send your letters to this address.
Along with its head office located in Hampton, Hampton Roads Transit has one more branch in Norfolk. You can buy tickets online as well as in any of the company offices.

Hampton Roads Transit operates Monday through Friday from 5 am to 7 pm; from 7 am to 7 pm on Saturdays; and from 8.30 to 5 pm on Sundays. Unlike many companies, Hampton Roads Transit is also open during holidays and provides its services from 9 am to 4 pm.

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Contact Information

Hampton Roads Transit Website:

Hampton Roads Transit Help Center:

Corporate Office Address:

Hampton Roads Transit Inc.
3400 Victoria Boulevard
Hampton, Virginia 23661
United States

Other Info (opening hours):


Monday - Friday: 5:00am - 7:00pm

Saturday: 7:00am - 7:00pm

Sunday: 8:30am - 5:00pm

Holidays: 9:00am - 4:00pm

Other Location:

509 East 18th Street

Norfolk, VA 23504

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