Skip to content
Write review For Business

Contact Hamleys Customer Service

How to Reach a Person at Hamleys

Verified Contact Information
  • +44 371 704 1977

Customer Service:

  • +44 844 855 2424

Customer Service:

customerservices@hamleys.co.uk
privacy@hamleys.co.uk
Privacy Inquiries
Send Message

Hamleys Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Hamleys Phone Number
+44 371 704 1977
Most Popular Hamleys Email Address
customerservices@hamleys.co.uk
Contact Method Distribution
29% phone, 71% email
Common Reasons for Contact
Request for information, return/ replace, shipping and delivery
View full overview

How to Contact Hamleys?

How to Contact Hamleys?

The Hamleys phone number for customer service inquiries is +44-371-704-1977. You can also reach the customer care representatives at +44-844-855-2424. The support agents are available at these helplines to answer your questions regarding the company’s products, check the item’s availability and price, assist with placing your order, and inform you about special deals. The same numbers can be used to discuss matters related to returns, exchanges, and refunds should there be issues with your purchase. You can also call these phone lines to learn about in-store events, parties, or special experiences. If you have questions about your Gift Card, the Help Center members will be ready to provide the required information.

The Hamleys email address to get in touch with the customer service team is customerservices@hamleys.co.uk. You can use this address to reach the customer care representatives with questions regarding the product, order issue, or Gift Card inquiry. You can also email your feedback, complaints, or suggestions, and the support agents will consider your comments and contact you to provide information or offer ways to resolve the issue as soon as they study your case. The same Hamleys contact email can be used to discuss exchanges, returns, or refunds. If you need to reach the Data Protection Officer, email your Privacy Policy concerns to privacy@hamleys.co.uk.

The Hamleys headquarters address for official correspondence and legal inquiries is Hamleys of London Limited, 6th Floor, 2 Fouberts Place, London, England W1F 7PA, United Kingdom. You can also contact the company’s official representatives at Hamleys of London Limited, 4th Floor, Suite A, Greencoat House, Francis Street, London, England, SW1P 1DH. The Hamleys customer service team at this office is ready to handle your complaints, compliments, and suggestions. The same Hamleys address is appropriate for the Data Protection and Privacy Policy concerns.
To find the other company’s stores, visit the official website and click the Find a Store button in the top left corner of the homepage.

The Hamleys hours may vary depending on the store location. You can check the business hours of a specific store on the official website. Click the Find a Store button in the upper left corner of the main page and click on the chosen store to see its hours of operation.
You can contact Hamleys customer care Monday to Friday from 9 a.m. to 5 p.m., Saturday between 10 a.m. and 5 p.m., and Sunday from 11 a.m. to 5 p.m. BST. Note that during Bank Holidays, the support agents are available between 10 a.m. and 5 p.m. BST. The customer services are closed on Easter Sunday and Christmas Day.

You can visit the Hamleys website whenever you need to contact the customer care team. Scroll the homepage to the Customer Services section and select the Contact Us option. Here, you will find an email link and phone number to get in touch with the support representatives on your inquiry. Click the link to write a message describing your issue, and the Help Center members will contact you to discuss the details. If you want to check your order status, sign in to your account, click the Track Order Shipment button in the top right corner of the screen, and follow the prompts.

PissedConsumer Club

Contact Information

Hamleys Website:

Hamleys Help Center:

Corporate Office Address:

Hamleys of London Limited
6th Floor, 2 Fouberts Place
London, England W1F 7PA
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm

Saturday: 10:00am - 5:00pm

Sunday: 11:00am - 5:00pm

More contact details

Summary of Hamleys Customer Service Calls

10 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hamleys?

Request for Information Question:

  • “About a product”

Shipping and Delivery Question:

  • “Delivery”

Product/ Service Question:

  • “Faulty toy”

Return/ Replace Question:

  • “Replacement of Product”

Other Question:

  • “Hiring”
  • “Special birthday”
  • “Waste hamleys”

Compare Hamleys Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
toyworld
toyworld Customer Service
The Entertainer
The Entertainer Customer Service
Mr Toys Toyworld
Mr Toys Toyworld Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Hamleys? What happened? What can we help you with?
Submit review Don't show this popup
Hamleys
Reviews Contacts Community