Contact Hamleys Customer Service

The Hamleys email address to get in touch with the customer service team is customerservices@hamleys.co.uk. You can use this address to reach the customer care representatives with questions regarding the product, order issue, or Gift Card inquiry. You can also email your feedback, complaints, or suggestions, and the support agents will consider your comments and contact you to provide information or offer ways to resolve the issue as soon as they study your case. The same Hamleys contact email can be used to discuss exchanges, returns, or refunds. If you need to reach the Data Protection Officer, email your Privacy Policy concerns to privacy@hamleys.co.uk.

The Hamleys headquarters address for official correspondence and legal inquiries is Hamleys of London Limited, 6th Floor, 2 Fouberts Place, London, England W1F 7PA, United Kingdom. You can also contact the company’s official representatives at Hamleys of London Limited, 4th Floor, Suite A, Greencoat House, Francis Street, London, England, SW1P 1DH. The Hamleys customer service team at this office is ready to handle your complaints, compliments, and suggestions. The same Hamleys address is appropriate for the Data Protection and Privacy Policy concerns.
To find the other company’s stores, visit the official website and click the Find a Store button in the top left corner of the homepage.

The Hamleys hours may vary depending on the store location. You can check the business hours of a specific store on the official website. Click the Find a Store button in the upper left corner of the main page and click on the chosen store to see its hours of operation.
You can contact Hamleys customer care Monday to Friday from 9 a.m. to 5 p.m., Saturday between 10 a.m. and 5 p.m., and Sunday from 11 a.m. to 5 p.m. BST. Note that during Bank Holidays, the support agents are available between 10 a.m. and 5 p.m. BST. The customer services are closed on Easter Sunday and Christmas Day.

You can visit the Hamleys website whenever you need to contact the customer care team. Scroll the homepage to the Customer Services section and select the Contact Us option. Here, you will find an email link and phone number to get in touch with the support representatives on your inquiry. Click the link to write a message describing your issue, and the Help Center members will contact you to discuss the details. If you want to check your order status, sign in to your account, click the Track Order Shipment button in the top right corner of the screen, and follow the prompts.