Went Hakim, to get my new prescription, in the past I had glasses made with Nikon lenses and had no issue with Hakim before.But not this time!
As soon as I received my glasses I complained hey I do not see sharp with them! I was told no problem" your eyes will get used to it because it is a new prescription, but come back in a month or so if you gave issue and we will fix it! So I go back a month later, nothing wrong with your glasses, it is the nose piece, and will adjust it for you try it now... Another month, more BS of the same.
Then I asked for the paper that indicated the actual cut from Nikon: it was not according to the prescription, it was off. Then the person at the Hakim store left, ended up with another person, who again just gave me the run around, saying that it is close so it may be off a 1%! Went to my optometric doctor, she checked out my glasses: they were way off from the actual prescription! Now Hakim store clerk refuses to have the glasses redone -- as it is past 90 days!!!
WTF! I called their head office 416-439-3416, they stated it is BS! They have to redo it, according to the correct prescription!
So far nothing has been done!!!
Just a lot of run aroind and BS!Avoid the store at Bathurst and Eglinton!
More Review Details
- Monetary loss:
- Product or service
- Review category
- Eye and Ear Care