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Contact Hak5 Customer Service

Hak5 Phone Numbers and Emails

Customer Service Number:

  • (415) 779-4255
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Hak5 Email:

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How to Contact Hak5?

Most Popular Number:

(415) 779-4255
Total calls: 22 Last call: Jan 8, 2025
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PissedConsumer Reporter

The Hak5 phone number for customer service-related inquiries is 1-415-779-4255. This phone line can be used for general questions about the company and its cybersecurity tools. However, they emphasize online communication channels for inquiries and assistance with your specific issues. You can visit the official support page to submit your request, and the customer care agent will answer your questions and help you solve your problem. You can also send your feedback, suggestions, or complaints to the customer care representatives via email. Alternatively, you can visit the online community forum where experienced users and staff members actively engage to provide solutions and advice.

The Hak5 customer service email address is shop@hak5.org. The customer care advisors at this address are ready to answer your questions, provide information about the company’s services and tools, and help you find solutions to your issues. You can also email your complaints, suggestions, and feedback to this address. The support team will get in touch with you to discuss the details as soon as they study your request. However, the fastest way to reach the Help Center representatives is via the official website. To submit your inquiry online, visit the Contact Us page and complete a form with the required information.

The Hak5 office mailing address is Hak5 LLC, 750 N Saint Paul St STE 250 #39371, Dallas, Texas 75201, United States. The Legal Department at this office is ready to handle official correspondence and documentation, including notices and requests. The same address can be used to reach the customer service team with your questions, complaints, and feedback. You will receive an official written response as soon as the support agents study your case. The Privacy Policy and Data Protection-related matters can be sent to the Data Protection Officer by mail as well. Another company’s office can be found at 548 Market St, San Francisco, California 94104, United States.

The Hak5 support hours are Monday to Friday from 9 a.m. to 5 p.m. PT. You can contact the customer service team by phone within these hours for general inquiries. Requests sent via email are also monitored by support agents during the business hours. If you prefer communicating via social media, you can send a direct message on Facebook, and customer care representatives will typically respond within several business hours. Alternatively, you can complete an online form on the company’s official support page whenever convenient. You can use the chat feature as well to leave a message for the Help Center members. The usual response time is one business day.

The fastest way to get in touch with the customer service team is via the Hak5 website. Scroll the homepage to the Service section and select the Contact option. You can also click the Support button in the Information section to get to the Hak5 help page. Choose the topic of your issue and follow the prompts to submit your request. You can also click the chat icon in the bottom right corner of the screen to leave a message for the customer care representatives. To send a direct email to the Help Center agents, click the envelope icon in the top left corner of the homepage and type your message.

Hak5 Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call Hak5 is 4157794255.

  • The longest wait times are on Thursday, while the shortest are on Sunday and Friday.

  • People call Hak5 mainly because of activation/ cancellation, account, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Hak5 Website:

Corporate Office Address:

Hak5 LLC
750 N Saint Paul St STE 250 #39371
Dallas, Texas 75201
United States

Other Info (opening hours):

Other Location:

548 Market St,

San Francisco,

California 94104,

United States

More contact details

Hak5 Rating Based on 2 Reviews

Rating details

2.8
more details
Customer service
Style and Design
Exchange, Refund and Cancellation Policy
Advertised vs Delivered

Rating stats

Rating trend

Summary of Hak5 Customer Service Calls

22 TOTAL
CALLS
00:04 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hak5?

Activation/ Cancellation Question:

  • “Order has been cancelled numerous times”
  • “Cancel #331126 command”

Request for Information Question:

  • “I need to speak with a human”
  • “Need help canceling a duplicate order made by mistake”

Product/ Service Question:

  • “Buying”
  • “Order made in error”

Shipping and Delivery Question:

  • “WHERE IS IT?!”
  • “My item wasn't even shipped. There is the main item missing from my package.”

Account Question:

  • “Im getting hacked”
  • “Lost password”

Other Question:

  • “Transfer data”
  • “Pineapple”
  • “Omg cable”

Compare Hak5 Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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