Hairsisters is a corrupt company.They sent me a wig in a color I did not order.
A simple fix, right? No, after sending them photos they requested 3 times, they refused to acknowledge the color was dark brown almost black. I ordered style lavender color code OP430, which isn't black. All I wanted was them ti send me the labels so I didn't have to pay postage.
Then they said I needed to send photos of the box, packing slip, tag, and wig for the color code, I finally did even thouhh I never disputed what the color code was right but the wig was not that color. I have not received the label to pay for the postage. When I called and told the girl the problem she immediately asked me if it was the lavender wig, this spoke volumes. This company is dishonest, otherwise I would have received the labels.
Consumer law is if you receive an item you did not order, it's a free gift.The credit card company disagreed and said I would have to pay the postage, no....I cancelled my ctedit card and will not pay for this...crooks...
More Review Details
|Product or Service Quality|
- Reason of review:
- Order processing issue
- Product or service
- Review category
- Health and Beauty