In past two years since having hair system started. My appointments are hard to get .
As a paid member was guaranteed so many Hair appointments are to be booked along with full service . You are at the mercy of the Receptionist to get the appointments booked within a time line. This is not happening . I have had my hair system slide/move forward twice leaving bald and white sticky tape exposed to those around me.
Total embarrassment, so need to wear a ball cap a lot. What the point of a hair system when u need to get a ball cap due to deglect from appointments not happening .
The Receptionist tells you , we r booked and you are not the only client we have . Last two years , 3 stylists have resigned, I wonder?....
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Hair Club Cons: Poor appointment bookings, Hair.