Some of you have written on here that if you don't have much money to spend, you can't have such high expectations. I'm going to provide you a simple example of what this sounds like to me.
I don't wear Chanel, I can't afford to wear it. I can, however, afford clothing from WalMart. When I tell the sales associate that I want a black shirt, she doesn't get me a yellow one and try to convince me that its what I asked for. When I tell her my size is medium, she doesn't get me an extra small and try to convince me that I'm wrong and that I don't know whats good for me.
This is exactly the kind of thing that goes on at Hair Club. Of course I'm not going to know all the details of how the bio matrix is made, but I'm not an ***, I know when the hair is wrong. If you're going to tell me that I can't have such "high" expectations, then what on Earth is the point of filling out order forms? During the consultation, you're told you will be given a bio matrix that has the same texture and colour of your hair, as well as a base that is the right size to suit your needs.
What I don't understand is if you're going to give me something completely different than what we decided on, what is the point of filling out that form in the first place? I might as well just come in and say "I want a hair piece" without providing any details whatsoever.
There is absolutely no consistency in what I am given. You can't tell me to lower my expectations when you're not even keeping your word.