Framingham, Massachusetts
Not resolved

I was a hair club member for almost two years. I normally was told what I wanted to hear and little effort was made to make sure my hair piece matched or looked good.

Was charged outrageously high prices for poor customer service and low quality products. Service technicians were pushed to sell customers additional services that were not needed at high prices. I finally left and could get no refunds for faulty products. Don't wast your time of money with HAIR CLUB.

It is more of a scam than a reputable company. Many full service Salons can sell you a quality unit for a third the price and offer conscientious service that is seriously concerned about how hairpieces will look on a client.

I was a new client looking to look better. Looking back at my experience with HAIR CLUB, their service and customer concern was a joke.

Reason of review: Bad quality.

Monetary Loss: $3000.

Preferred solution: Full refund.

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