Brentwood, Tennessee
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

I was originally told that the maintenance for my hair would be around the same price of a normal salon visit that I previously paid. About the time that my 6 months is over, I was told that I would have to pay around $400 a month for them to maintain my hair the way they had been doing it for the past 6 months.

They had to cut out the first hair piece because it knotted up around the beads that held it in place and my haircut has never been like I normally wear it. For my personal experience, they committed a classic "bait and switch" scam.

Product or Service Mentioned: Hair Club Hair Treatment.

Reason of review: Not as described/ advertised.

Monetary Loss: $3200.

Preferred solution: Price reduction.

Hair Club Cons: Misleading of product cost.

  • Hair Club Complaint
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