Edmonton, Alberta
1.4K views
Not resolved
1.0
Details
1 comment

I am so annoyed with Hair Club! When I first went to them I was told I was purchasing a package that gave me 3 new hairstyles in 6 months, the month after i got my hair they gave me new hair I asked why and was told that's the plan I am on you get 3 new styles but new hair in that style every month to keep it fresh and clean.

I said ok. So the next month I am expecting my new hair but nothing when I asked they said oh no we made a mistake you don't get new hair. So when it came time for me to get my new style they tell me oh no you get a new style every 4 months your contract is over a year now! They tell me you get one full service a month and touch ups as much as you need.

It's impossible to get an appointment I went 2 months with absolutely no appointment, they sell you on the fact that you can hang by your hair and it won't come off but yet I am doing my own touch ups every second day. Then I go the other day expecting a full service and I am told they have changed me to full service every 6 weeks! How can they do this when I pay every month and have paid my full year already and was told one per month! Then I say I don't want to pay any further and they tell me I have to give one month notice and they will cancel my service.

How can they cancel my service when I have pod the full year plus 4 additional months and my one year is not even up yet!? This is the worst disorganized place I have ever found. When I went for my initial consultation they quoted me $4,500. I couldn't afford it at the time.

I went back a few months later and they asked me do you recall what we quoted I said yeah $3,000 they accepted it! I didn't realize it until I actually went back and looked at what the actual initial quote was can you say scammers! They quoted me $1,500 more than what I actually had to pay.

And that day he asked me what I could afford to pay. I feel I was ripped off so bad.

Reason of review: Not as described/ advertised.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1059418

Consider these options: purchase your own hair system online, there are number of hair companies and hair factories you can order hair systems+products from of course for fraction of price, locate or do a search for hair stylists or hair technicians, they have ads online...

Hair Club Reviews

  1. 117 reviews
  2. 50 reviews
  3. 13 reviews
  4. 10 reviews
  5. 16 reviews
Hair Club reviews