I also got scammed by the Philadelphia office. The salesman(name was Frank) was the worst.
I'm 19 years old so I didn't bring either of my parents with me to my consultation. The second he saw me, he was immediately telling me I look too old for my age, and that hair transplants were not for me and that he had the perfect solution for me. He was pitching the Bio-matrix program really hard and I stupidly signed the contract. I called a week later and he was screaming at the top of his lungs telling me to have fun going bald and that he would not give me the money back.
I still haven't received a full refund from the company. Frank is a *** and should not be working in sales.
Reason of review: Pricing issue.