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Hachette remains in operations in Russia despite the Russia-Ukraine war.

Contact Hachette Book Group Customer Service

Hachette Book Group Phone Numbers and Emails

Toll-Free Number:

  • (800) 759-0190
Call customer service
Send Message

Customer Service:

  • (212) 364-1100
  • (212) 364-1200

Legal:

  • (800) 890-0625
    CCPA Inquiries

Hachette Book Group Emails:

Complaints/ Feedback
Customer Service
Hachette Academic, Hachette Audio, HBG Canada
Discounts/ Rewards/ Cashback
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
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Hachette Book Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    45% phone 55% email
  • The best email to contact Hachette Book Group is customer.service@hbgusa.com. 67% of customers use this email address to address their issues and concerns.

  • The best phone number to call Hachette Book Group is 8007590190. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Friday and Thursday.

View full overview ›
PissedConsumer Club

Contact Information

Hachette Book Group Website:

Hachette Book Group Help Center:

Corporate Office Address:

Hachette Book Group, Inc.
1290 Avenue of the Americas
New York, New York 10104
United States

Other Info (opening hours):

Returns Address:

322 South Enterprise Blvd.

Lebanon, IN 46052

More contact details

Hachette Book Group Rating Based on 1 Reviews

Rating details

4.5
more details
Value for money
Price Affordability
Customer service
Style and Design

Rating stats

Rating trend

Summary of Hachette Book Group Customer Service Calls

5 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hachette Book Group?

Shipping and Delivery Question:

  • “Didn't get my order”

Employment Question:

  • “Need 1099 form for royalties”

Other Question:

  • “Need order”

Compare Hachette Book Group Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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