Hachette Book Group Phone Numbers and Emails

Toll-Free Number:

  • (800) 759-0190

Customer Service:

  • (212) 364-1100
  • (212) 364-1200


  • (800) 890-0625
    CCPA Inquiries

Hachette Book Group Emails:

Complaints/ Feedback
Customer Service
Hachette Academic, Hachette Audio, HBG Canada
Discounts/ Rewards/ Cashback
Copyright Infringement Inquiries, Privacy Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Hachette Book Group Contact Information

Hachette Book Group Website:

Hachette Book Group Help Center:

Corporate Office Address:

Hachette Book Group, Inc.
1290 Avenue of the Americas
New York, New York 10104
United States

Other Info (opening hours):

Returns Address:

322 South Enterprise Blvd.

Lebanon, IN 46052

Summary of Hachette Book Group Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hachette Book Group Customer Service?

Shipping and Delivery Question:

  • “Didn't get my order”

Employment Question:

  • “Need 1099 form for royalties”

Other Question:

  • “Need order”


Hachette Book Group Terms of Service
HACHETTE BOOK GROUP, INC. As between The User of Website and HBG, HBG owns, solely and exclusively, all rights, title and interest in and to the Site, all the content (including, for example, audio, photographs, illustrations, graphics, other visuals, video, copy, software, etc. The User's use of the Site does not grant to The Customer ownership of any content, code, data or materials The User may access on the Site. The User of company services may access and view the content on the Site on The User's computer or other Internet compatible device, and make single copies or prints of the content on the Site for The Customer's personal, internal use only. The Site and the services offered on or through the Site, including any content and materials thereon, are only for The Client's personal, non-commercial use. Any commercial distribution, publishing or exploitation of the Site, or any content, code, data or materials on the Site, is strictly prohibited unless The Client have received the express written prior permission of HBG or the applicable rights holder.
To read more: https://www.hachettebookgroup.com/terms-and-policies/terms-of-use/
Hachette Book Group Privacy Policy
Hachette Book Group, Inc. This Privacy Policy describes what kind of information is collected when The User of company services interact with Company's Sites, how www.hachettebookgroup.com use that information, the measures The Company take to protect The Customer's information, and how The Client can opt-out and change The User's preferences. BY USING THE SITES, THE CLIENT ARE EXPRESSLY ACCEPTING AND CONSENTING TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY, AS IT MAY BE AMENDED FROM TIME TO TIME. WWW.HACHETTEBOOKGROUP.COM MAY UPDATE AND EXPAND COMPANY'S SITES AND SERVICES, AND THIS PRIVACY POLICY MAY CHANGE, SO CHECK BACK TO THIS POLICY PERIODICALLY. This Privacy Policy only covers information collected through Company's Sites, although it may also apply to information Website collect offline (e.g., if The User of Website provide The Company with information by phone, through the mail, or at book shows and fairs) if specifically stated at the time of collection or if the information is combined in Hachette Book Group's' databases.
To read more: https://www.hachettebookgroup.com/terms-and-policies/privacy-policy/
Hachette Book Group FAQ
Thank The User for taking the time to visit Hachette Book Group. Website appreciate The User's interest in Hachette Book Group's' company, Company's books and authors, and Hachette Book Group's' services. Please find below a list of most frequently asked questions and e-mail addresses to contact with The Client's query. Hachette print and ebooks can be purchased via the retailers on Company's website. Look for the "Buy Book" dropdown menu on any individual book page for more information. This information is for OVERSTOCK returns. If The Customer have received damaged/incorrect items, please call Hachette Book Group's' customer service. These addresses are for RETURNABLE accounts wishing to make overstock returns. Accounts set up as returnable do not need authorization. If The Client of Hachette Book Group are set up as Non-Returnable, call customer service for assistance. Returnable accounts can return any book for any length of time as long as the books are In Print and In Good Condition.
To read more: https://www.hachettebookgroup.com/about/faqs/
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