Hachette Book Group Phone Numbers and Emails

Toll-Free Number:

  • (800) 759-0190
Send Message

Customer Service:

  • (212) 364-1100
  • (212) 364-1200


  • (800) 890-0625
    CCPA Inquiries

Hachette Book Group Emails:

Complaints/ Feedback
Customer Service
Hachette Academic, Hachette Audio, HBG Canada
Discounts/ Rewards/ Cashback
Copyright Infringement Inquiries, Privacy Inquiries
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Hachette Book Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    50% phone 50% email
  • The best email to contact Hachette Book Group is customer.service@hbgusa.com. 80% of customers use this email address to address their issues and concerns.

  • The best phone number to call Hachette Book Group is 8007590190. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Friday and Thursday.

View full overview ›
PissedConsumer Club

Contact Information

Hachette Book Group Website:

Hachette Book Group Help Center:

Corporate Office Address:

Hachette Book Group, Inc.
1290 Avenue of the Americas
New York, New York 10104
United States

Other Info (opening hours):

Returns Address:

322 South Enterprise Blvd.

Lebanon, IN 46052

More contact details

Hachette Book Group Rating Based on 1 Reviews

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Value for money
Style and Design
Customer service

Rating stats

Rating trend

Summary of Hachette Book Group Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hachette Book Group?

Shipping and Delivery Question:

  • “Didn't get my order”

Employment Question:

  • “Need 1099 form for royalties”

Other Question:

  • “Need order”

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