Contact H Samuel Customer Service

H. Samuel's email for all customer service inquiries is customer.services@hsamuel.co.uk. If you have order-related issues, service requests, or customer concerns that would benefit from being recorded as written correspondence, this is the best course of action. Response rates may vary, but for more detail and a record, you should use this method of contacting customer service.

H. Samuel headquarters is located at the Customer Services Department, H. Samuel, Hunters Road, Hockley, Birmingham B19 1DS, United Kingdom. This is the customer headquarters that processes customer inquiries, complaints, and overall administration duties. It's advisable to contact their support staff via phone, email, or even through the portal rather than visiting the H. Samuel head office for any assistance.

H. Samuel customer service hours are Monday through Friday from 09:00 to 17:00. Therefore, inquiries will not receive replies on Saturday, Sunday, or bank holidays but only during business hours. The H. Samuel live chat service is also available to customers on weekdays from 09:00 to 17:00. This allows customers to speak with an agent directly for quick resolutions of their inquiries.

Visit the H. Samuel website and head towards the Contact Us page. The website lists connections to reach their customer services department via WhatsApp or telephone at 0800-458-1065. The other resource is live chat, which one accesses by clicking an icon of live advice positioned at the bottom right corner of the page. Inquiries can also be sent by mail. For more help and feedback, H. Samuel also has a Twitter support page that can be accessed at @hsamuelhelp.
Essentially, there are various means of contact by which H. Samuel customer service can provide customers with the outside help needed to contact customer service: via phone, email, live chat, WhatsApp, or Twitter. Their systematic support will allow them to be as effective as possible in handling all customer requests related to products, inquiry-related needs, order tracking, repair, and insurance.