Contact H Mart Customer Service

The H Mart email for general customer service inquiries is customer_care@hmart.com. You can use this address to reach the support team with general questions and assistance requests. The Help Center representatives will provide the required information about the company and its products, help you with payment-related issues, and deal with complaints and suggestions. The H Mart contact email for Online Order inquiries is online@hmart.com. The Online Store customer care agents are available at support_online@hmart.com. The Smart Savings Card questions and concerns can be sent to smart@hmart.com. To discuss marketing-related matters, write to marketing@hmart.com. To learn about job opportunities at the company, email the HR team at northeast.hr@hmart.com.

The H Mart headquarters address is Hmart, 165 Chubb Avenue, Lyndhurst, New Jersey 07071, United States. You can also mail your correspondence to H Mart Online, 333 Starke Rd, Carlstadt, New Jersey 07072. The H Mart customer service team is also available at this office to answer your questions and help you resolve your issues. Complaints and service improvement suggestions can be sent to this H Mart address as well. You can also mail the Data Protection Officer with your Privacy Policy questions.
To find the H Mart office or store location, visit the official website and click the Store Locator icon in the top right corner of the screen.

The H Mart hours of operation for Online Order Inquiry support are Monday to Friday from 9 a.m. to 5 p.m. EST. You can call the online store helpline within these hours to place an order, learn about its status, or discuss returns and refunds. If you prefer online communication, you can use the live chat feature on the official website within the same business hours. For Store and Smart Savings Card Inquiries, you can contact the company’s representatives Monday to Friday between 9 a.m. and 6 p.m. EST. Alternatively, you can submit an online request on the Contact Us page whenever it is convenient for you.

To contact the customer care team online, you can visit the H Mart website and click the chat icon in the bottom right corner of the homepage. Select the topic of your inquiry, and the virtual assistant will help you troubleshoot your issue or provide information according to your request. The live operators are also available via chat within customer service hours. Alternatively, you can click the Contact Us option in the H Mart.com section to submit your request. Choose the topic you need help with from the drop-down list and complete an online form with the required contact information providing your issue details.