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Gym King Phone Numbers and Emails

Customer Service:

  • +44 800 170 0183
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Gym King Emails:

Customer Service
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affiliate@thegymking.com
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How to Contact Gym King Customer Service?

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PissedConsumer Reporter
How to Contact Gym King Customer Service?

Gym King online store provides a single customer service number for issues related to both women's and men's clothing: 44 800 170 0183. If this company contact is busy, get in touch with the specialist by sending a letter to the Gym King email: customerservice@thegymking.com or filling out a contact form on the “Contact Us” page. Go to it by clicking on the appropriate hyperlink in the bottom menu of the official website. By planning to communicate with a customer support manager, remember about the following business hours: Monday through Friday from 9 a.m. to 5 p.m. GMT.

Gym King head office is located at the following address: The Gym King Limited, Unit 6 Temple Point Bullerthorpe Lane Colton, Leeds LS15 9JL, United Kingdom. Use it for sending letters with your questions/requests related to the online store products or corporate issues. This way of communication is appropriate if you prefer traditional mailing rather than via email. But use it if you have a non-urgent issue because you need to wait a few days for a response.

The online chat option is available only in the Global E Help Centre. If you have questions related to international inquiries, go to the official site. Choose “Contact Us” in the “Help” block at the bottom menu. Click on the “Global-e” hyperlink, and you'll see a small window for chat. To start your communication with the Gym King customer care virtual assistant, enter your question in a special field and click on the orange button with the image of a white arrow. You can also get in touch with the online store support manager via Facebook, Instagram, Twitter, or TikTok account by going to one of them from the main page.

Gym King Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Gym King Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Gym King is 448001700183.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • People call Gym King mainly because of return/ replace, refund, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Gym King Website:

Gym King Help Center:

Corporate Office Address:

The Gym King Limited
Unit 6, Temple Point, Bullerthorpe Lane
Colton, Leeds LS15 9JL
United Kingdom

Other Info (opening hours):

Mailing Address:


PO BOX 197,

Castleford, WF10 9DN

More contact details

Gym King Rating Based on 4 Reviews

Rating details

1.8
more details
Location
Delivery Service
Warranty
Discounts and Special Offers

Rating stats

Rating trend

How Good is Gym King's Customer Service?

Latrice Inj
Latrice Inj
Feels Disappointed | Apr 02, 2025

I ordered a gym set and I ordered the wrong size shirt .
I reorder the shirt again it the order system pick up the wrong size I called Croydon and they answer and the mentioned nothing can be do the parcel already left. I tried to get an address to send it back . Posted to the wrong address as it was not clear.
Now they are telling me if it passed 30 days they cannot refund me .
This is my first and my last time I order any thing from them if it was not for my son’ birthday
Thank you

Read full quote
Raegan Qtk
Raegan Qtk
Feels Disappointed | Dec 30, 2023

It's not good I try to call but you don't answer and on your website to order your clothes. It says you get 10% off code and it won't let you message the company and they don't get back to you.

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Summary of Gym King Customer Service Calls

123 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gym King?

Shipping and Delivery Question:

  • “Order not recieved for over 1 month”
  • “Wrong address”
  • “I have given out the wrong address for my order”

Return/ Replace Question:

  • “I returned goods weeks ago and haven't been refunded”
  • “Need to change my order please ive ordered the wrong top”
  • “Returns”

Refund Question:

  • “Regarding a refund I’m waiting for”
  • “Waiting on a refund”
  • “Problem with refund”

Product/ Service Question:

  • “Got a problem with my items”
  • “Faulty tracksuit”
  • “Damaged hoodie”

Request for Information Question:

  • “Need to find out about a product I didn't receive”
  • “About and order”

Payments and Charges Question:

  • “Can’t finish payment on my account”
  • “Charged my card to many times”

Cards Question:

  • “I need my pin for my order”
  • “My card has been charge multiple times for an order that I never placed”

Other Question:

  • “Bad clothing”
  • “My order”
  • “Lost order”

Compare Gym King Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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