Contact Gvision Customer Service

Any standard glass cleaner can be used to clean the display and touch screen. It is important to always spray the glass cleaner on a cloth or towel before cleaning the touch screen surface. Glass cleaner sprayed directly on the monitor could possibly leak inside a non-sealed unit and cause damage. After the driver is loaded, The User of Website will see a little icon on The Customer's task bar. After connecting the LCD to Gvision's' computer the fonts and images look fuzzy. Website usually suggest that customers run Auto-Tune from the OSD menu on the front panel of the LCD monitor. If problem persists, The Customer's resolution may be too low. There are horizontal lines moving down the screen. Run the Recall or Reset under the OSD menu depending on the LCD model, followed by the AutoTune. The error message means that either the resolution or the refresh rate does not fit into the specification of The User's monitor.

To read more: https://gvision-usa.com/faqs