Review about Guthy Renker Proactiv from Southend-On-Sea, England

82 of 441 Guthy Renker reviews

This morning I received an email from pay pal saying thank you for your payment of £65.92 to Guthy Renker. I bought ONE item last month for £19.99 - when I paid I had un-selected the prescription icon! But this month Guthy Renker of Proactive remove the funds of £65.92 from me via pay pal!! What kind of bloody subscription is this that the sub script ion THAT I DIDNT WANT IS MORE THAN THE ITEM I BOUGHT!!! It's left me with nothing for the month!!

I liked their products but since this stunt I will NEVER buy from them again! Total scam and will approach social media warning others before they get caught out by this ***!

When I called the customer service was rude and unhelpful and told me only paypal could help me. When I contacted PayPal they told me as the payment had gone through to speak to the merchant: Guthy Renker.

Waste of my time waste of my money.

Extremely angry and will be taking this as far as I can take it!!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Price Affordability
Product or Service Quality
Value for money
Customer service

Reason of review:
Problems with payment
Product or service
Guthy Renker Proactiv
Review category
Cosmetics and Toiletries
review #664238

Author wants to be contacted by the company. Learn more

Had an experience with Guthy Renker? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 2 Yes 2
82 of 441 Guthy Renker reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You were reading a complaint about Guthy Renker.
Filing a new complaint about