Contact Guns com Customer Service
Guns com Phone Numbers and Emails
Toll-Free Number:
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(866) 582-4867
Customer Service:
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(833) 273-3682
Business Customer Service:
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(888) 585-4867
Guns com Emails:
Guns com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Guns com Customer Service is rated at 3.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Guns com is 8665824867. 87% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Guns com may ask you for the following information to identify you as a customer: first and last name or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Guns com Customer Service is rated at 3.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Guns com is 8665824867. 87% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Guns com may ask you for the following information to identify you as a customer: first and last name or order id or tracking no.
People call Guns com mainly because of request for information, product/ service, shipping and delivery.
27% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Guns com is service@guns.com. 50% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Guns com Website:
Guns com Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (CST):
Monday - Friday: 7:30am - 6:00pm
Guns com Customer Service Reviews
Resolve my query fast and efficient.
The representative was knowledgeable and cordial
I'm very satisfied.
First customer service agent about a month ago told me the rifle had been sold was no longer in stock. I saw it advertised on guns international just a couple days ago made a phone call found out it was there and purchased it but the first person I deal with the last time I called in, was it helpful at all? The last guy that I got was very helpful
This company is great, it was my mistake.
I dialed the wrong number. Thinking I was calling customer service.
I spoke to customer service since then and they were on point.
I definitely recommend this company as I will be making future purchases.
Great experience! Called and they provided me the information I was looking for. Needed an update on shipping.
Summary of Guns com Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Guns com?
Request for Information Question:
- “Order status”
- “Trying to find something about ammo if it fits a 32 long rifle”
- “Information on shipping”
Product/ Service Question:
- “Purchase and I have FFL”
- “Want to purchase a colt 1911 45 ACP gold cup national match”
- “Buying a gun”
Shipping and Delivery Question:
- “Shipping order”
- “FFL LOCATION”
- “Not received order”
Payments and Charges Question:
- “See where my credit is”
- “Made a transaction with you guys , the gun shop you sent it to turned me down , so ld like another location as I don't want to lose this particular item,”
- “Declined credit card”
Return/ Replace Question:
- “Change order”
- “Placed an order with incorrect email.”
- “Return”
Account Question:
- “Promo code entered during purchase did not discount price”
- “My email was mis entered”
Activation/ Cancellation Question:
- “Cancel order”
Refund Question:
- “Refund from my G2C FIRE ARM THAT I ORDER. THAT DENIED ME FOR NO REASON. I HAVE NO FELONIES... 21YRS DRUG CHANGE..RIGHTS WHERE GIVEN BACK.. NEW LAW ALSO CAME OUT JULY 1, 2024 ANYONE CAN HAVE OPEN, CARRIER AND CONCEALED IN THE STATE OF LOUISIANA...”
Other Question:
- “My recent order”
- “Gun order”
- “Find a fire arm”
Compare Guns com Customer Service To
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