Contact GuideStar Customer Service
How to Reach a Person at GuideStar
Verified Contact Information
Toll-Free Number:
-
1-800-421-8656
Customer Service:
-
1-212-807-3690New York State
-
1-212-620-4230
Media:
-
1-510-778-7382
GuideStar Emails:
Business Customer Service
Partnerships
Customer Service
Investors/ Franchising
Grants
GuideStar Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular GuideStar Phone Number
1 (800) 421-8656
Average Calls duration
2 minutes
Most Popular GuideStar Email Address
answers@candid.org
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
67% phone, 33% email
Common Reasons for Contact
Request for information and account
Call Volume by Day
View full overview ›
GuideStar Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular GuideStar Phone Number | 1 (800) 421-8656 |
| Average Calls duration | 2 minutes |
| Most Popular GuideStar Email Address | answers@candid.org |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 67% phone, 33% email |
| Common Reasons for Contact | Request for information and account |
Call Volume by Day
Contact Information
GuideStar Website:
GuideStar Help Center:
Corporate Office Address:
GuideStar
32 Old Slip, 24th Fl.
New York,
New York
10005-3500
United States
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 9:00AM-5:00PM (EST)
Fax:
+1(212) 807-3691
Summary of GuideStar Customer Service Calls
20
TOTAL
CALLS
CALLS
01:48
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GuideStar?
Request for Information Question:
- “You have my money and I don't know where it is or how to locate it. It went to PayPal and I have not received it in my bank account. I am highly upset and do not understand why it's being held”
- “Concerns with Nonprofit”
- “Information”
Account Question:
- “To open my account, forget password”
Other Question:
- “Bylaw for 501c”
- “Inappropriate use of animals for fund raising”
- “Trying to get listed”
Compare GuideStar Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
GuideStar