Contact GuideStar Customer Service
GuideStar Phone Numbers and Emails
Toll-Free Number:
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(800) 421-8656
Customer Service:
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(212) 807-3690New York State
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(212) 620-4230
Media:
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(510) 778-7382
GuideStar Emails:
GuideStar Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
GuideStar Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call GuideStar is 8004218656. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday.
People call GuideStar mainly because of request for information and account.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
GuideStar Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call GuideStar is 8004218656. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday.
People call GuideStar mainly because of request for information and account.
The best email to contact GuideStar is answers@candid.org. 50% of customers use this email address to address their issues and concerns.
Contact Information
GuideStar Website:
GuideStar Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 9:00AM-5:00PM (EST)
Fax:
Summary of GuideStar Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GuideStar?
Request for Information Question:
- “Concerns with Nonprofit”
- “Information”
- “To get help updating profile and receiving a seal”
Account Question:
- “To open my account, forget password”
Other Question:
- “Inappropriate use of animals for fund raising”
- “Trying to get listed”
- “Nonprofit no longer listed on Guidestar”
Compare GuideStar Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
