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Contact GUESS Watches Customer Service

GUESS Watches Phone Numbers and Emails

Toll-Free Number:

  • (800) 248-3775
Call customer service
Send Message

Customer Service:

  • (844) 573-7835

GUESS Watches Emails:

Accessibility
General Info
Legal
CCPA Inquiries
support@guesswatches.com
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GUESS Watches Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call GUESS Watches is (800) 248-3775. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Wednesday and Tuesday. The average call time is 5 minutes.

  • People call GUESS Watches mainly because of request for information, shipping and delivery.

View full overview ›

How to Contact GUESS Watches?

Most Popular Number:

(800) 248-3775

Users seeking GUESS Watches' help via phone can dial the toll-free number (800) 248-3775. The customer service helpline, (844) 573-7835, is also available for warranty claims, repairs, shipping, delivery problems, product quality complaints, returns, and exchanges. Those consulting for order accuracy issues, complaints, and escalations can also reach the support team via these helplines. Calling ensures efficient assistance and is best for urgent matters that require immediate help.

Customers can use one of the three official emails that best suit the nature of their concern. To request general information about the company's products and policies, write to guessinfo@guesswatches.com. Those with accessibility concerns can contact GUESS Watches customer service at accessibility@guesswatches.com. For legal and CCPA inquiries, use ccpr@guesswatches.com to consult the relevant department during working hours. If the issue is complex or requires sharing personal or sensitive information, visit GUESSWatches.com, Inc. at 20 W. 34th St., New York 10001, United States. The company has also published a postal address, Sequel eCommerce, Inc., Attn: Corporate Secretary, 555 Christian Road, Middlebury, CT 06410, to relay such concerns in written correspondence.

GUESS Watches' help is available Monday through Thursday between 8:00 AM and 5:00 PM EST. Users can also consult the agents on Friday between 8:00 AM and 12:00 PM for efficient assistance. However, one must explain their problem and provide relevant proof to support their claim for better services. For assistance on weekends or outside working hours, browse the featured information on the company's official online self-help platform.

Customers seeking to resolve their problems online can visit the Help Center page on the GUESS Watches website to find FAQs and resources covering various topics. Those consulting for specific issues and inquiries can click the chat icon at the bottom right corner of the screen to connect with the agent for real-time assistance during working hours. Reaching GUESS: Watches customer service on social media platforms like Facebook and Instagram, which are also options for updates and assistance.

PissedConsumer Club

Contact Information

GUESS Watches Website:

GUESS Watches Help Center:

Corporate Office Address:

GUESSWatches.com, Inc.
20 W. 34th St.
New York, New York 10001
United States

Other Info (opening hours):

Hours (EST):

Monday - Thursday: 8:00am - 5:00pm

Friday: 8:00am - 12:00pm


Postal Address:

Sequel eCommerce, Inc.

Attn: Corporate Secretary

555 Christian Road

Middlebury, CT 06410

More contact details

GUESS Watches Rating Based on 1 Reviews

Rating details

1.0
more details
Style and Design
Warranty
Advertised vs Delivered
Delivery Service

Rating stats

Rating trend

Summary of GUESS Watches Customer Service Calls

6 TOTAL
CALLS
05:09 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GUESS Watches?

Shipping and Delivery Question:

  • “I haven't received my order”

Request for Information Question:

  • “I want to know if you have my order”
  • “To ask about a purchased”

Other Question:

  • “I havent received my order”

Compare GUESS Watches Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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