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1.0

Do not buy the protection plan. It won't cover any normal damages unless it's very extreme.

I have 2 kids, 5yrs old and 7yrs old, and purchased a Guardsman protection plan at Ethan Allen expecting to cover any accidents caused by the kids. I requested services for the scratches on my leather seat of the dinning table chair which my son scraches with a fork. The service request was denied because the scratches are considered normal wear and tear. Who scraches a furniture with a fork every day?

It needs to be puncture, cuts, or tear to get covered.

Well, thank you for letting me know 10 month after I purchased the furniture. And the sales people from the Ethan Allen should provide the protection plan in detail when selling the furniture so that customers, like me, do not get the unpleasant surprise when we try to receive the service.

Reason of review: Warranty issue.

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Acey Bjt

Why would you expect anyone to pay for the deliberate actions of your children? A good swat on the backside would cure this unruly, destructive behavior.

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