Contact GrowJoy Customer Service
How to Reach a Person at GrowJoy
Verified Contact Information
Customer Service Number:
-
1-260-525-9151
General Info:
help@growjoy.com
GrowJoy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular GrowJoy Phone Number
1 (260) 525-9151
Most Popular GrowJoy Email Address
help@growjoy.com
Issue Resolution Rate
Low (4% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Request for information, activation/ cancellation, shipping and delivery
GrowJoy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular GrowJoy Phone Number | 1 (260) 525-9151 |
| Most Popular GrowJoy Email Address | help@growjoy.com |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Request for information, activation/ cancellation, shipping and delivery |
Contact Information
GrowJoy Website:
GrowJoy Help Center:
Corporate Office Address:
GrowJoy, Inc
2952W 500S
Berne,
Indiana
46711
United States
Summary of GrowJoy Customer Service Calls
42
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GrowJoy?
Request for Information Question:
- “Order status”
- “Check on my order”
- “Order question”
Shipping and Delivery Question:
- “Incomplete plant delivery.No resonse to voice mail”
- “Shipping charges”
- “Change of shipping address”
Activation/ Cancellation Question:
- “I want to cancel my order #609094, when I updated my cart & order extra plants I lost my 521 points. It wasn't much but it disappoint me. Please cancel my order # 609094.”
- “I want to cancel an order”
- “I want to cancel daily texts”
Payments and Charges Question:
- “Discount code”
- “I am trying to make subtler there was no dispute on an item”
Cards Question:
- “I want to pay with credit card”
Refund Question:
- “Refund”
Other Question:
- “Complement”
- “I haven’t received my order I placed in March the tomatoes plants were supposed to be sent to me by April 30 2023. I haven’t received my order yet Our grow season has started here in Virgina”
- “Otddr”
Compare GrowJoy Customer Service To
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GrowJoy