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Contact GrowJoy Customer Service

How to Reach a Person at GrowJoy

Verified Contact Information

Customer Service Number:

  • 1-260-525-9151
Call Now

General Info:

help@growjoy.com
Send Message

GrowJoy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular GrowJoy Phone Number
1 (260) 525-9151
Most Popular GrowJoy Email Address
help@growjoy.com
Issue Resolution Rate
Low (4% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Request for information, activation/ cancellation, shipping and delivery
View full overview

How to Contact GrowJoy Customer Service?

Most Popular Number:

(260) 525-9151
Total calls: 42 Issue resolved: 1 Last call: Jun 17, 2025

You can contact the GrowJoy customer service team by calling them at 1-260-525-9151. Their customer service team is ready to assist you with any questions or concerns, whether they're about plant selection, product inquiries, or assistance with your orders. Dialing the given GrowJoy phone number, you will be connected to the knowledgeable team at GrowJoy, who are dedicated to providing comprehensive support, including guidance on plant care and ensuring a positive experience with your gardening endeavors.

Besides the Grow Joy phone number, customers also have the option to connect with the company through email by using the address help@growjoy.com. If there are inquiries regarding their products, a need for gardening advice, or specific questions about orders, the proficient customer service team at GrowJoy is accessible through this email. Furthermore, sending letters to the company's mailing address at 2952W 500S, Berne, IN 46711, is also feasible for individuals who prefer conventional communication methods.

For assistance from GrowJoy customer service through their website, navigate to the bottom of the page and select the "Contact Support" option. Subsequently, click on "Submit A Ticket," located at the bottom left corner, offering a convenient avenue to engage with their customer service team. This process involves furnishing your email address, full name, and a detailed message outlining the specific nature of your query or concern. The dedicated customer service team reviews submitted tickets and responds. This streamlined approach enhances communication and expedites the resolution of customer inquiries via the GrowJoy website.

PissedConsumer Club

Contact Information

GrowJoy Website:

GrowJoy Help Center:

Corporate Office Address:

GrowJoy, Inc
2952W 500S
Berne, Indiana 46711
United States

Summary of GrowJoy Customer Service Calls

42 TOTAL
CALLS
00:00 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GrowJoy?

Request for Information Question:

  • “Order status”
  • “Check on my order”
  • “Order question”

Shipping and Delivery Question:

  • “Incomplete plant delivery.No resonse to voice mail”
  • “Shipping charges”
  • “Change of shipping address”

Activation/ Cancellation Question:

  • “I want to cancel my order #609094, when I updated my cart & order extra plants I lost my 521 points. It wasn't much but it disappoint me. Please cancel my order # 609094.”
  • “I want to cancel an order”
  • “I want to cancel daily texts”

Payments and Charges Question:

  • “Discount code”
  • “I am trying to make subtler there was no dispute on an item”

Cards Question:

  • “I want to pay with credit card”

Refund Question:

  • “Refund”

Other Question:

  • “Complement”
  • “I haven’t received my order I placed in March the tomatoes plants were supposed to be sent to me by April 30 2023. I haven’t received my order yet Our grow season has started here in Virgina”
  • “Otddr”

Compare GrowJoy Customer Service To

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Frequently Asked Questions

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