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Contact Growatt Customer Service

How to Reach a Person at Growatt

Verified Contact Information

Toll-Free Number:

  • 1-866-686-0298
Call customer service
Send Message

Customer Service:

  • +6 141 345 2944
    Australia
  • +6 128 004 3158
    Australia
  • +55 443 123 3650
    Brasil
  • +496 172 267 5500
    Germany
  • +3 670 907 0820
    Hungary
  • +39 075 808 7212
    Italy
  • +52 555 159 0565
    Mexico
  • +3 185 040 9967
    Netherlands
  • +4 832 729 9918
    Poland
  • +8 231 382 0205
    Republic of Korea
  • +90 312 394 7100
    Turkey
  • +44 795 540 5063
    United Kingdom
  • +44 738 402 8681
    United Kingdom
  • +8 497 481 7800
    Vietnam

Headquarters:

  • +867 552 951 5888
    China

Sales/ Reservations:

  • 1-818-800-9455
  • +39 380 245 9935
    Italy
  • +92 300 404 5884
    Pakistan

Technical Support:

  • +867 552 747 1942
    China

Growatt Emails:

Customer Service
Australia, Brasil, China, Germany, Hungary, Italy, Mexico, Netherlands, Pakistan, Poland, Republic of Korea, Turkey, United Kingdom, USA
Sales/ Reservations
Poland
vietnam@growatt.com
Vietnam
info@growatt.hu
Hungary

Growatt Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Growatt Phone Number
1 (866) 686-0298
Most Popular Growatt Email Address
service.uk@growatt.com
Issue Resolution Rate
Low (22% reported full resolution)
Growatt Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
74% phone, 26% email
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›
PissedConsumer Club

Contact Information

Growatt Website:

Growatt Help Center:

Corporate Office Address:

Growatt New Energy Technology Co., Ltd
4-13/F, Building A, Sino-German (Europe) Industrial Park, Hangcheng Ave, Bao'an District
Shenzhen, Guangdong 518101
China

Other Info (opening hours):

Other Locations:

9227 Reseda Blvd. #435

Northridge, California 91324

United States


unit 1, The Cromwell Centre,

Hainault Business Park, Roebuck Rd,

Ilford IG6 3UG

United Kingdom


Via Donatella, 18,

06132 Perugia PG
Italy

More contact details

Summary of Growatt Customer Service Calls

43 TOTAL
CALLS
00:00 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Growatt?

Product/ Service Question:

  • “Inquires on complete solar system for 1.5hp well pump”
  • “Inverter battery conversion”
  • “Inverter displays fault code 63...Inverter is spf6000T DVM GEN 2”

Request for Information Question:

  • “I want to confirm my inverter weather it is original or copy”
  • “Update needed”
  • “Tech support”

Payments and Charges Question:

  • “Growatt not charging”
  • “Payment”

Website/ Application Question:

  • “New installation”

Other Question:

  • “Missing panels”
  • “Shiner app”
  • “Unit problem”

Compare Growatt Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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