Not resolved

I bought some groupon certificates for San Antonio recently.One of my purchases was for the Botanical Gardens.

When I presented my Groupon Certificate at the Botanical Gardens in San Antonio, they denied it stating it was for Corpus Christie Texas. This is one of the sneaky things groupon does, they place other cities mixed into the city you are looking into, unfortunately Corpus Christie was a 4 hour drive from where I was staying .

When I contacted Groupon for a refund they refused the refund stating it was past their 3 day timeline.This was my last purchase from Groupon, I immediately closed my account and am warning others to beware

Review about: Botantical Gardens.

I liked: Products that i have purchased in the past.

I didn't like: Customer service.

Review #973368 is a subjective opinion of a user.

2.5
Customer service
Website
Price Affordability
Discounts and Special Offers
Product or Service Quality
Advertised vs Delivered
Delivery Service
Warranty
Value for money
Exchange, Refund and Cancellation Policy
Location
Staff
Diversity of Products or Services
PRODUCT OR SERVICE Groupon Customer Care
Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / $15
Preferred solution Full refund

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Anonymous
Gaylord, Michigan, United States #1270338

After quite a bit of arguing with different Groupon associates, finally one of them listened and gave me my refund in Groupon dollars, which is not a refund but better than nothing.

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