Lake Worth, Florida
Not resolved

I have received 3 emails fro a Groupon Getaway 4.5 Star South Beach Hotel from $119 per night. You go to the offer and the calendar shows nothing less than $189 per night.

I have complained to them and they give me answers like "I just double checked the deal, and it says that prices start at $189. There is always the possibility that there had been dates available at $119 that have now sold out. However, everything I see now says a higher price point for the deal.

That was sent to me after the second time the offer was made, on 1/6. Even though I clicked on the offer moments after receiving it.

So, today; I get the same offer and click on it within 10 minutes with the same results.

This is a classic "bait and switch" where a fake price is presented and when you go to purchase you are only offered a more expensive price.

Bait and Switch is illegal and Groupon should be made to pay a fine or provide $119 rooms.

Review about: Vacation Offer.

Review #581152 is a subjective opinion of a user.

Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Reason of Review / Monetary Loss Pricing issue / Not specified
Preferred solution Let the company propose a solution

Had an Experience with Groupon?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Bullhead City, Arizona, United States #1291297
Same thing is happening to me. Checking on prices for a hotel room for 2 nights near Phoenix. It says $139 for the room at Courtyard by Marriott but when I have to select which kind of room, the only 2 available are 2 regular size beds for $334 or a king for $353. I'm not aware of hotels offering rooms with twins so that can't be their excuse.
Same thing for their Ireland castle tour for $999. When you go to buy it, the price nearly doubles. Shameful and illegal. Groupon should be held accountable.

You May Also Like

"Purchased 4 from Groupon last year as a Christmas present for grandchildren ages 4-9 years of age.Three encountered cracked screens within a week.The last turns on to start up screen..." Read more
"Purchased a groupon for Pink Mobile to repair cell phone glass on 12/29/2015 dropped the phone off the same day picked up the phone the following day and pink mobile..." Read more
"I ordered an LG tablet through Groupon. It never arrived. The information I provided Groupon was disregarded. I contacted them several times. The one email response I did get clearly..." Read more
"Purchased $49.99 deal on Groupon a/c cleaning with Brake-O-Rama. Called and visited 3 different branches in Central Jersey for more than 7 times already but the vendor (Brake-o-rama)..." Read more
"I called for a fencing quote and they sent MATT who arrived at the appointed time. He viewed my yard and gave me a written quote. A day later I..." Read more
" I tried to order a sim with bundle online but that moment showed me , site was under maintenance , then I tried to order on phone , she..." Read more
"I ordered an inground pool ladder which cost me 275 plus tax.When i received ladder there was noticable damage on the box.When i open the box the one ladder rail..." Read more
"I ordered seat covers, a cargo area cover and Weathertech floor mats. The first problem was that when I placed my order the shipping amount was listed as $19. It..." Read more