Contact Groundfloor Customer Service
Groundfloor Phone Numbers and Emails
Customer Service Number:
-
(404) 850-9224Borrower Services
Customer Service:
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(404) 566-9686Asset Management
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(404) 850-9223Investor Support
Headquarters:
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(404) 850-9225
Groundfloor Emails:
Groundfloor Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Groundfloor is 4048509224. 58% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Thursday.
People call Groundfloor mainly because of account, activation/ cancellation and product/ service.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Groundfloor is 4048509224. 58% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Thursday.
People call Groundfloor mainly because of account, activation/ cancellation and product/ service.
The best email to contact Groundfloor is borrower@groundfloor.us. 67% of customers use this email address to address their issues and concerns.
Contact Information
Groundfloor Website:
Groundfloor Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm (EST)
Mailing Address:
PO Box 79346,
Atlanta, GA 30357
USA
Summary of Groundfloor Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Groundfloor?
Account Question:
- “Money being stolen out of my account by an employee. Of grouñdfloor...”
- “Can't add bank account”
- “Locked out of account”
Activation/ Cancellation Question:
- “Cancel”
Product/ Service Question:
- “Draws”
Request for Information Question:
- “Checking on application”
Other Question:
- “Investment”