Contact Groundfloor Customer Service
Groundfloor Phone Numbers and Emails
Customer Service Number:
-
(404) 850-9224Borrower Services
Customer Service:
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(404) 566-9686Asset Management
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(404) 850-9223Investor Support
Headquarters:
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(404) 850-9225
Groundfloor Emails:
How to Contact Groundfloor?
Most Popular Number:
| Total calls: 14 | Issue resolved: 1 | Last call: Jun 3, 2025 |
Groundfloor Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Groundfloor is 4048509224. 74% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday and Thursday.
People call Groundfloor mainly because of account, request for information and activation/ cancellation.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Groundfloor is 4048509224. 74% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday and Thursday.
People call Groundfloor mainly because of account, request for information and activation/ cancellation.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Groundfloor is borrower@groundfloor.us. 50% of customers use this email address to address their issues and concerns.
Contact Information
Groundfloor Website:
Groundfloor Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm (EST)
Mailing Address:
PO Box 79346,
Atlanta, GA 30357
USA
Summary of Groundfloor Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Groundfloor?
Account Question:
- Money being stolen out of my account by an employee. Of grouñdfloor...
- “Can't add bank account”
- “Locked out of account”
Request for Information Question:
- “To talk about return”
- “Checking on application”
Staff Question:
- “My Realtor and Asset Manager we have called him several times to emailing him no he responded once Trying get in touch with the Broker Jermaine Thomas regarding by Real Estate deal”
Activation/ Cancellation Question:
- “Cancel”
Product/ Service Question:
- “Draws”
Other Question:
- “Not operate motor”
- “Investment”
Compare Groundfloor Customer Service To
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