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Contact Groomit Customer Service

Groomit Phone Numbers and Emails

Toll-Free Number:

  • (888) 396-7170
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Groomit Email:

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How to Contact Groomit?

Most Popular Number:

(888) 396-7170
Total calls: 19 Issue resolved: 1 Last call: Dec 21, 2024
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PissedConsumer Reporter

The toll-free number 1-888-396-7170 is the only Groomit customer service number available. Apart from this Groomit contact number, there are online links you can use to get information. It is recommended that before you call customer service, you visit the links. Customers experience that they get answers to most of their questions on the links. All the links are on the website, but the ones customers normally use include how it works, services & pricing, service areas, gift cards, terms and privacy, and the cancellation policy. Information about premium pet grooming, transparent pricing, dog and cat grooming services, and appointment bookings is also available at Groomit customer service if you don't find the information link on the website.

The Groomit email address for all customer service matters is help@groomit.me. If you prefer written form of communication, use an email to contact customer service. it’s best to elaborate on the reason for the email and provide as many details as possible. Customer service team reviews all emails and responds within 2 to 3 working days. This is because the support team receives plenty of email inquiries. If you have an unresolved matter, you can also request a meeting with senior representatives of the company at the company’s corporate office. This office is at 1091 Yonkers Avenue, New York 10704, United States.

The Groomit website is a handy tool for contacting the company. When you are on the website, click on "Contact Us". A new page with a form pops on your screen. Here, you have to fill out the form by completing all the mandatory fields. It’s recommended to elaborate in the "Message" field to provide as many details as possible. After this, you will receive a verification code to use for security reasons. Enter the code and submit the form. Customer service reads all emails and sends you a response within 2 to 3 operational days. You'll also find links on the website to download the Groomit app, which is available for iOS and Android devices.

Groomit Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Groomit Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Groomit is 8883967170.

  • The longest wait times are on Saturday and Tuesday, while the shortest are on Monday and Thursday. The average call time is 14 minutes.

  • People call Groomit mainly because of request for information, staff and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

Groomit Website:

Groomit Help Center:

Corporate Office Address:

Groomit Inc.
1091 Yonkers Avenue
Yonkers, New York 10704
United States

Groomit Rating Based on 3 Reviews

Rating details

2.3
more details
Diversity of Products or Services
Customer service
Price Affordability
Value for money

Rating stats

Rating trend

Summary of Groomit Customer Service Calls

19 TOTAL
CALLS
14:07 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Groomit?

Request for Information Question:

  • “Appointment”
  • “Complaint about my dog cut”
  • “Information”

Staff Question:

  • “Grooming price / services needed”
  • “Dissatisfied with Service/Grooming provided”

Product/ Service Question:

  • “Driver complaint”

Return/ Replace Question:

  • “Return”

Shipping and Delivery Question:

  • “Wondering where is my groomer”

Payments and Charges Question:

  • “Charged Twice for one visit”

Other Question:

  • “Appt schedule asap”
  • “Report groomer behavior”
  • “Check order”

Compare Groomit Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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