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2.5

I suppose to take the bus from Minneapolis, MN to Chicago, IL, Atlanta, GA, and Jacksonville, FL. By taking bus 4973

(Minneapolis MN to Chicago IL) I arrived to Chicago IL late at 11:50

pm and the bus (Chicago IL to Atlanta GA) departed at 11: 50 pm, the same time bus arrived; I eventually missed the bus.

I asked him for compensation and help. Yet, the clerk ignored my request, refused to show me the schedule of the bus, and simply insisted me to "buy another ticket".

Their slow bus made me miss the next bus but I ended up paying for the mistake of their driver. WTF?

Reason of review: Poor customer service.

Monetary Loss: $192.

Preferred solution: Full refund.

Greyhound Pros: Overall service outside chicago.

Greyhound Cons: Service in chicago.

Location: Chicago, Illinois

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