Greyhound Australia Phone Numbers and Emails

Customer Service:

  • +61 130 047 3946
  • +6 173 155 1550

Greyhound Australia Email:

Customer Service

Greyhound Australia Contact Information

Greyhound Australia Website:

Greyhound Australia Online Chat:

Corporate Office Address:

Greyhound Australia
PO Box 1475
Eagle Farm, Queensland 4009
Australia

Other Info (opening hours):

Office Hours

Monday-Friday: 8:30am - 5:00pm AEST

Weekends & Public Holidays: CLOSED

Fax:

07 3868 0998
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Greyhound Australia Rating Based on 1 Review

Rating details

2.5
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About

Greyhound Australia Terms of Service
The Australian Consumer Law provides Consumers with a number of protections and Consumer Guarantees that cannot be excluded, restricted or modified. These Terms, and in particular the ticket fare rules, refund and limitations of liability provisions set out in these Terms, are therefore subject to, and will not apply to the extent that they exclude, restrict or modify such protections and any Consumer Guarantees applicable to Consumers. These Consumer Guarantees provide Consumers with a basic, guaranteed level of protection for services that they acquire from Greyhound Australia including: (i) a guarantee as to due care and skill, (ii) a guarantee as to fitness for a particular purpose; and (iii) a guarantee as to reasonable time for supply. If The Company fail to live up to any of these Consumer Guarantees for a relevant service www.greyhound.com.au provide, The User may be entitled to a remedy under the Australian Consumer Law. If the breach of the Consumer Guarantees cannot be remedied or amounts to major failure, The User are entitled to a refund or other remedies under the Australian Consumer Law.
To read more: https://www.greyhound.com.au/terms-and-conditions
Greyhound Australia Privacy Policy
Website understand the importance of, and are committed to, protecting The Client's personal information. The Company are bound by the Australian Privacy Principles (APPs) which regulate how Website may collect, use, disclose and store personal information, and how Greyhound Australia's' customers and suppliers (The Client) may access and correct the personal information Greyhound Australia hold about The Client Give a better and more complete understanding of the sort of personal information that Greyhound holds, and the way Greyhound Australia handle that information. Website may change this privacy policy from time-to-time. The updated privacy will be posted on Greyhound Australia's' website, with the date of the update shown. If The Customer have any questions, concerns or complaints about this privacy policy, or Company's use of The Client's personal information, please contact the Privacy Officer using the contact details provided below.
To read more: https://www.greyhound.com.au/privacy-policy
Greyhound Australia FAQ
Online bookings can be made with a credit card over Greyhound Australia's' website. Greyhound Australia provides state of the art SSL encryption technology that secures all payments that are made through Company's website. Greyhound's Call Centre can process The Client's payment via credit card, account or using the Pay it at Post service provided by Australia Post. Company's terminals and travel agents can accept payment by credit card or cash. The Client of Greyhound Australia can change The User's booking in one of two ways, via Greyhound Australia's' Call Centre or online at Company's website. The User will incur a change fee. If The Customer have purchased a Pass product The Client of Greyhound Australia can change or delete trips, or add new ones. If The User have purchased an Express ticket The Client of Greyhound Australia can change the date and time of The Client's current journey, provided there are seats available on the service that The User of company services choose. Passengers are required to check-in at least 20 minutes prior to scheduled departure time.
To read more: https://www.greyhound.com.au/information/faq
Top Greyhound Australia Services

Bus Service

Summary

Greyhound Australia Pty Ltd is a national coach service. The company was founded in 1905. Its headquarters is based in Eagle Farm, Queensland, Australia. Greyhound Australia provides fright and charter services. The company offers the following packages: Travel & Stay, Attraction Packages, and Adventure Packages. It also specializes in B2B charters, hop on hop off passes, backpacker tours and east coast tours. Available payment options are Visa, MasterCard, American Express, and Discover. Clients can also use PayPal service and cash. A booking can be completed online. It is also possible to change a booking via a Call Center or on the company official website.

Greyhound Australia reviews and complaints

Greyhound Australia is ranked 17 out of 228 in Transport category

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