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Contact Greenshades Customer Service

Greenshades Phone Numbers and Emails

Toll-Free Number:

  • (888) 255-3815
Call customer service
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General Info:

  • (904) 807-0160

Greenshades Emails:

Customer Service
Legal
Privacy Inquiries
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How to Contact Greenshades?

Most Popular Number:

(888) 255-3815
Total calls: 24 Issue resolved: 1 Last call: Feb 5, 2025
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PissedConsumer Reporter

Greenshades customer service can be reached via two main numbers. You can contact the customer service team at 1-888-255-3815. It can be used for assistance with payroll, tax compliance software, billing inquiries, and product information. You can contact their support or corporate offices via the following Greenshades phone number: (904) 807-0160. These numbers are at your disposal during regular working hours, Monday through Friday. The company offers assistance through their online portal and email for non-urgent questions. It offers various methods to get assistance with their HR-related services.

The company offers a plethora of email addresses for different inquiries. For Greenshades support, you can reach them at support@greenshades.com for help with payroll, tax compliance software, technical issues, or general product inquiries. For sales-related questions, such as purchasing or pricing, write to sales@greenshades.com. If you need to report security concerns or other issues, you can apply to security@greenshades.com. With the help of these emails, your question will be directed to the right team for you to receive help faster. You can use their phone assistance or check the website for extra contact options for urgent matters.

The headquarters of Greenshades Software can be found in United States at the following location: 7020 A C Skinner Pkwy, Suite 100, Jacksonville, Florida, 32256. It is the office for the company's business operations. For instance, administration, product development, as well as customer care. If you want to get in touch with them regarding business-related matters, you can send mail to this address. But, for general customer service or technical support, it’s recommended to use their email addresses or phone numbers provided on the Greenshades website for quicker assistance.

The company offers two types of Greenshades hours for customer support. The standard customer service hours of the company are Monday through Friday, 9 a.m. to 6 p.m. Eastern Time. Additionally, they provide extended customer service hours from Monday through Friday, 9 a.m. to 8 p.m. ET. During these times, their team is ready to assist you with payroll, tax compliance, technical support, and other HR-related services. For non-urgent inquiries outside of these Greenshades contact hours, you can get in touch with them via email or through their online support portal.

Greenshades Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Greenshades is 8882553815. 92% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Friday and Sunday.

  • People call Greenshades mainly because of account, employment, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Greenshades Website:

Greenshades Help Center:

Corporate Office Address:

Green Shades Software, Inc.
7020 A C Skinner Pkwy #140
Jacksonville, Florida 32256
United States

Other Info (opening hours):

Standard Customer Service Hours:

Monday – Friday: 9:00am – 6:00pm ET


Extended Customer Service Hours:

Monday – Friday: 9:00am – 8:00pm ET

More contact details

Greenshades Rating Based on 1 Review

Rating details

4.0
more details
Customer service
Billing Practices
Value for money
Website

Rating stats

Rating trend

Summary of Greenshades Customer Service Calls

26 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Greenshades?

Account Question:

  • “Change phone number”
  • “Can't access my account”
  • “Password login issues”

Employment Question:

  • “I cant get in my W-2”
  • “W2”
  • “I need my pay stubs from march until April 2024 for unemployment office because my quarters are not showing them from green employee after our company changed to rippin”

Return/ Replace Question:

  • “Changes on W4”
  • “Phone number change”

Payments and Charges Question:

  • “Direct deposit”
  • “Want to alter direct deposit”

Other Question:

  • “Necesito hablar con un representante”
  • “Cambiar información”
  • “Report”

Compare Greenshades Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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