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Contact Green Mountain Power Customer Service

How to Reach a Person at Green Mountain Power

Verified Contact Information

Toll-Free Number:

  • 1-888-835-4672
Call Now
Send Message

Accounting/ Billing:

  • 1-844-551-4550
    Pay Bill Phone

Customer Service:

callcenter@greenmountainpower.com

Technical Support:

webmaster@greenmountainpower.com

How to Contact Green Mountain Power?

To talk with the housing and communal services company representative in real time, dial the following Green Mountain Power phone number: 1-888-835-4672. There, a dedicated customer support specialist can assist you with a wide range of matters related to the company’s services, outages, and the company in general. If you wish to pay the bill by phone, call 844-551-4550. We recommend you have your account details and all questions available when calling. This will expedite providing a resolution from the Green Mountain Power customer service manager. Phone communication is suitable for matters requiring immediate resolution.

callcenter@greenmountainpower.com is the main Green Mountain Power email address. Use this channel of communication to discuss general and customer service inquiries in writing. It is especially suitable for matters requiring a detailed approach in terms of resolving, namely with an attachment of screenshots that describe your issue visually. Note that emailing is a good format for non-urgent issues. If you do not have enough time to wait for a response, it’s better to use phone support.

Direct official letters, documentation, or other paper correspondence to the company head office by using the following Green Mountain Power address: 163 Acorn Lane, Colchester, Vermont 05446. This is the central place, where key departments are centralized. Regarding billing inquiries, they are accepted by the dedicated team at P.O. Box 1611 Brattleboro, VT 05302-1611. Before sealing an envelope, check if you include all required account information to avoid delays.

Green Mountain Power hours are set Monday through Friday from 7 a.m. to 6 p.m. GMT-4. Customer support is provided at these times. Regarding emergencies like power outages, such inquiries are accepted 24 hours a day, 7 days a week. We recommend clarifying the schedule, as the company can make adjustments. Actual business hours are indicated on the “Contact Us” page of the official company website.

Green Mountain Power provides various options for online communication via its official site. Once on the home page, you can use an online chat option. Just click on the “Need Help?” button in the lower-right corner and click on the “Log In to Chat” button. On the “Contact Us” page, you’ll find more options for digital communication, such as a clickable email address and telephone number. Additionally, there is an online form for detailed queries on the same page. To use it, click on “Customer Support”.

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Contact Information

Green Mountain Power Website:

Green Mountain Power Help Center:

Corporate Office Address:

Green Mountain Power
163 Acorn Ln
Colchester, Vermont 05446
United States

Other Info (opening hours):

Hours:

Monday-Friday: 7:00am - 7:00pm


Pay Bill Mail:

P.O. Box 1611

Brattleboro, VT 05302-1611

More contact details

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